No Key Code - Page 4

ROBERT CRONSHAW · 03-24-2003, 05:25 PM

Go on then i.ll join in this one,although i only rgistered with the forum a few days ago i too have been a user since pre serenescreen days(.99e or f i think) will i have been added to your list and can i expect keycode in the next few days? I'm only leaving this post as i seem to remember having a bit of trouble acquiring the v1.1 keycode.

Franklin J. Flocks · 03-24-2003, 06:11 PM

A free upgrade even for us CD holders for 90 days- How nice! -
Thanks much. - Hope the plan doesn't change again before
it actually happens.

Reichart · 03-24-2003, 06:48 PM

1. Our own CEO only "just" got his keycode today about 2 hours ago. We are small, but dedicated.

2. One of the problems with having a fan site where the person who runs it wants to actually travel backwards in time so he can be the first to publish it (even before us), is that sometimes he is privy to info that is in the planning stage.

however, even "he" will back me up that any changes that we ever make are always to the benifit of the users.

Bubbadude · 03-24-2003, 06:55 PM

I would like to introduce myself to the forum, I'm new to the forum but not to the MSS as I was one of the early beta testers of it. I think Jim and Morgan do a great job on here trying to keep up with everything. I to am very excited about getting the new version, but also realize the nightmare they must be going thru to get all the new keycodes out. Lets just give them a chance to do their work and be calm.

RadRick · 03-25-2003, 12:34 AM

Are these still being sent out? I haven't received one. Same email address for last 2.5years. I never got MAT info either.

I appreciate any suggestions.

rick

feldon34 · 03-25-2003, 02:08 AM

Originally posted by RadRick
Are these still being sent out? I haven't received one. Same email address for last 2.5years. I never got MAT info either.

I appreciate any suggestions.

rick

It is unfortunately possible that because you registered *so long ago* that your information was entered by hand and/or mis-entered. And then during the Version 1.1 upgrade, you might have been "forced through" without creating a full customer database entry. I could be wrong though.

I would e-mail Service@SereneScreen.com if you don't get anything soon.

Schnaaps · 03-25-2003, 02:19 AM

I am still actively sending out thousands of keycodes each day. When this is done, if you are not included on our first mailing list batch, we will provide a method on our website to upgrade your code.

Thanks for your continued patience.

-Jim

RadRick · 03-25-2003, 01:05 PM

very good ... Thanx for the update ..!!

rick

Caracarn · 03-26-2003, 04:01 AM

My email address changed since I originally bought the Aquarium 2 years ago, so I sent an email to Serenescreen informing them of the old and new addresses. They replied with a list of things I needed to give them before they would give me a new key, such as old key, credit card numbers etc. I gave them all that (except the date of purchase which I had no idea about) and havent heard back.

I sent another email with the same info which was 24 hours ago and still nothing.

old email address was camerons@dingoblue.net.au
new email address cstephen@iinet.net.au

Problems like this will probably go away if you stop changing the damn key! This will be my 3rd since I bought it.

Anyway congrats on a fine screensaver.

feldon34 · 03-26-2003, 12:17 PM

I forsee the possibility of a "change my e-mail" button IN the Aquarium in the future.

Garmonbozia · 03-26-2003, 07:24 PM

Just a personal thanks to Jim for his effort in getting me a key. I can't help but think without him, I never would have got it.

*for all of you who have not received yours - please don't take this message as permission to bug Jim, as I have*

Thanks Jim.

...Garmonbozia/just some guy

feldon34 · 03-27-2003, 02:30 AM

Dunno about never. It sounds like they are going to wrap up the MA2 upgrade in a few days.

I am coordinating with Prolific on the keycode situation so that my lists are prepared/ready for the next rollout. This is going to improve a LOT by the next download.

shellman · 03-27-2003, 08:20 AM

Could you post a notice after the last batch goes out? That way people who havent received a key will know when to start panicing! ;P

aczeisler · 03-27-2003, 10:06 AM

I am confused about the key code situation. I keep hearing that it will be out "in a few days." It has been 8 days since I politely requested it and no luck yet. Now, I am not trying to get "bumped ahead in line" like someone in the company accused me of in the only e-mail I received 8 days ago. I am just trying to find out when I should expect my key code to be e-mailed to me. Any polite response would be appreciated.
Thank you.

Jav400 · 03-27-2003, 10:27 AM

aczeisler,

I wish I could give you some definative news. Key codes are being sent out daily according to people who are registered on the forum, then people who just registered by email. Hopefully you are in the latter group and should receive one shortly. We are talking codes for thousands of people, so it does take some time. Once Prolific runs through all the existing codes that they have in their lists, then they are planning on putting up a send in your old key code form on their site where you should be able to get one in short order if for some reason you aren't on the standard list. I know this doesn't really answer your question, but I don't have access to check lists and see where you are, or what individual status might be for any particular person.

feldon34 · 03-27-2003, 11:52 AM

Originally posted by shellman
Could you post a notice after the last batch goes out? That way people who havent received a key will know when to start panicing! ;P

Absolutely. This will be a prominent note.

Reichart · 03-27-2003, 05:18 PM

The last batch has been shipped.

So if you did not get your code, then send an email to Service@SereneScreen.com

Schnaaps · 03-28-2003, 08:24 PM

And you can now upgrade yourself here:

https://www.feldoncentral.com/forums...&threadid=1435

-Jim

03-24-2003, 06:48 PM	#63
Reichart CTO Prolific Publishing Join Date: Nov 2001 Location: Maui Posts: 423	Keycodes 1. Our own CEO only "just" got his keycode today about 2 hours ago. We are small, but dedicated. 2. One of the problems with having a fan site where the person who runs it wants to actually travel backwards in time so he can be the first to publish it (even before us), is that sometimes he is privy to info that is in the planning stage. however, even "he" will back me up that any changes that we ever make are always to the benifit of the users. *Reichart...* , CTO, Prolific Publishing, Inc. Come visit us Prolific Publishing, Inc.

03-25-2003, 02:08 AM	#66
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,947	Originally posted by RadRick Are these still being sent out? I haven't received one. Same email address for last 2.5years. I never got MAT info either. I appreciate any suggestions. rick It is unfortunately possible that because you registered so long ago that your information was entered by hand and/or mis-entered. And then during the Version 1.1 upgrade, you might have been "forced through" without creating a full customer database entry. I could be wrong though. I would e-mail Service@SereneScreen.com if you don't get anything soon. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-25-2003, 02:19 AM	#67
Schnaaps prolificus penguinus Join Date: Feb 2002 Location: Prolific Posts: 204	Keycode update I am still actively sending out thousands of keycodes each day. When this is done, if you are not included on our first mailing list batch, we will provide a method on our website to upgrade your code. Thanks for your continued patience. -Jim "Jim, no not THAT Jim but another of the same name" JamesRathbun.com

03-26-2003, 12:17 PM	#70
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,947	I forsee the possibility of a "change my e-mail" button IN the Aquarium in the future. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-27-2003, 02:30 AM	#72
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,947	Dunno about never. It sounds like they are going to wrap up the MA2 upgrade in a few days. I am coordinating with Prolific on the keycode situation so that my lists are prepared/ready for the next rollout. This is going to improve a LOT by the next download. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-24-2003, 05:25 PM	#61
ROBERT CRONSHAW TheMissingLink Join Date: Mar 2003 Location: lytham st annes--uk Posts: 12	Go on then i.ll join in this one,although i only rgistered with the forum a few days ago i too have been a user since pre serenescreen days(.99e or f i think) will i have been added to your list and can i expect keycode in the next few days? I'm only leaving this post as i seem to remember having a bit of trouble acquiring the v1.1 keycode.

03-24-2003, 06:11 PM	#62
Franklin J. Flocks Registered Join Date: Feb 2003 Location: Palo Alto, California Posts: 19	A free upgrade even for us CD holders for 90 days- How nice! - Thanks much. - Hope the plan doesn't change again before it actually happens.

03-24-2003, 06:55 PM	#64
Bubbadude Registered Join Date: Mar 2003 Location: South Carolina Posts: 8	I would like to introduce myself to the forum, I'm new to the forum but not to the MSS as I was one of the early beta testers of it. I think Jim and Morgan do a great job on here trying to keep up with everything. I to am very excited about getting the new version, but also realize the nightmare they must be going thru to get all the new keycodes out. Lets just give them a chance to do their work and be calm.

03-25-2003, 12:34 AM	#65
RadRick Registered Join Date: Feb 2002 Location: Texas Posts: 11	Are these still being sent out? I haven't received one. Same email address for last 2.5years. I never got MAT info either. I appreciate any suggestions. rick

03-25-2003, 01:05 PM	#68
RadRick Registered Join Date: Feb 2002 Location: Texas Posts: 11	very good ... Thanx for the update ..!! rick

03-26-2003, 04:01 AM	#69
Caracarn Registered Join Date: Mar 2003 Location: Perth, Western Australia Posts: 1	My email address changed since I originally bought the Aquarium 2 years ago, so I sent an email to Serenescreen informing them of the old and new addresses. They replied with a list of things I needed to give them before they would give me a new key, such as old key, credit card numbers etc. I gave them all that (except the date of purchase which I had no idea about) and havent heard back. I sent another email with the same info which was 24 hours ago and still nothing. old email address was camerons@dingoblue.net.au new email address cstephen@iinet.net.au Problems like this will probably go away if you stop changing the damn key! This will be my 3rd since I bought it. Anyway congrats on a fine screensaver.

03-26-2003, 07:24 PM	#71
Garmonbozia Banned Join Date: Mar 2003 Location: western hemisphere Posts: 12	Just a personal thanks to Jim for his effort in getting me a key. I can't help but think without him, I never would have got it. for all of you who have not received yours - please don't take this message as permission to bug Jim, as I have Thanks Jim. ...Garmonbozia/just some guy

03-27-2003, 08:20 AM	#73
shellman Registered Join Date: Mar 2003 Location: Huntsville, AL Posts: 7	Could you post a notice after the last batch goes out? That way people who havent received a key will know when to start panicing! ;P

03-27-2003, 10:06 AM	#74
aczeisler Registered Join Date: Mar 2003 Location: Las Vegas, NV Posts: 6	No Key Code Yet! I am confused about the key code situation. I keep hearing that it will be out "in a few days." It has been 8 days since I politely requested it and no luck yet. Now, I am not trying to get "bumped ahead in line" like someone in the company accused me of in the only e-mail I received 8 days ago. I am just trying to find out when I should expect my key code to be e-mailed to me. Any polite response would be appreciated. Thank you.

03-27-2003, 10:27 AM	#75
Jav400 Administrator Join Date: Dec 2000 Location: Tennessee Posts: 9,725	aczeisler, I wish I could give you some definative news. Key codes are being sent out daily according to people who are registered on the forum, then people who just registered by email. Hopefully you are in the latter group and should receive one shortly. We are talking codes for thousands of people, so it does take some time. Once Prolific runs through all the existing codes that they have in their lists, then they are planning on putting up a send in your old key code form on their site where you should be able to get one in short order if for some reason you aren't on the standard list. I know this doesn't really answer your question, but I don't have access to check lists and see where you are, or what individual status might be for any particular person. Michael Administrator of Inside:SereneScreen Aquarium Forum, Chatroom, Fan Site & *Gallery* DVD Collection

03-27-2003, 11:52 AM	#76
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,947	Originally posted by shellman Could you post a notice after the last batch goes out? That way people who havent received a key will know when to start panicing! ;P Absolutely. This will be a prominent note. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-27-2003, 05:18 PM	#77
Reichart CTO Prolific Publishing Join Date: Nov 2001 Location: Maui Posts: 423	Last batch out. The last batch has been shipped. So if you did not get your code, then send an email to Service@SereneScreen.com *Reichart...* , CTO, Prolific Publishing, Inc. Come visit us Prolific Publishing, Inc.

03-28-2003, 08:24 PM	#78
Schnaaps prolificus penguinus Join Date: Feb 2002 Location: Prolific Posts: 204	UPDATE STATUS: And you can now upgrade yourself here: https://www.feldoncentral.com/forums...&threadid=1435 -Jim "Jim, no not THAT Jim but another of the same name" JamesRathbun.com Last edited by feldon34; 03-28-2003 at 10:17 PM.