MA 2.0 Freezes G5 1.8 with 23" HD LCD

10-04-2003, 11:39 PM

I just bought MA 2.0 and installed it on my G5.
After configuring MA in the System Prefs I clicked on "Test" and my computer froze and my LCD blanked out to a blue screen.
Using a hot corner to activate MA gives my the MA screen with no movement and then it blanked out to a blue screen (computer froze also).
Any ideas????
Karen

Michael Babin · 10-05-2003, 09:48 AM

How did the preview look/act in the System Preferences when you were configuring MA? Have you tried the application to see if you get better/different results (running in a window and then full-screen)? Is your system the base Mac OS X system that came with your G5 (10.2.7?) or have you installed/added extras (like haxies, kernel extensions, drivers, etc)?

One of our developers has a G5 (a dual 2 GHz model) with a Cinema Display (22in? not sure, the original large model) and hasn't had any problems running MA 2. I'm surprised and concerned that you are having such problems. We'll do our best to work with you on identifying and solving the problem.

JimO'Connor · 10-05-2003, 03:12 PM

Hi,

My 2x2Gig G5 with a 22" Cinema Display had a freeze not attributable to MA similar to what you described but has otherwise had no problem. Are you running 10.2.7 or 10.2.8? Did the problem recur?

10-05-2003, 09:56 PM

Thanks for the replies.
I am using 10.2.7 and have 2.5gigs of RAM.
The only other thing I have installed is Unsanity's "Mighty Mouse" I just removed it and the same thing occurred again.
????

JimO'Connor · 10-06-2003, 10:10 PM

Which video card do you have? Apple runs MA in its compatibility labs and tells us when they encounter problems. So far only the minor one which has caused the Panther update. I'm not familiar with Mighty Mouse. The only thing which can cause a lock up like you are describing is a problem at the driver level. Does the application work okay for you?

JBracy · 10-09-2003, 11:16 AM

I was also having problems on my new 17" 1.33Ghz PowerBook. the 2 issues that I have are:

1) With 10.2.7 after about 5 minutes the screen-saver would freeze and I would have to do a hard reset. 10.2.8 seems to have fixed this.

2) With 10.3 (build 7b85) the bubble column is just a white strip.

JimO'Connor · 10-10-2003, 10:25 PM

The white bubble stream is a known problem and is fixed in the MA 2.0.6 (1.1.6 for MAT) release I'm trying to get tested.

Freeze issues are Apple's problem (drivers) and I'm glad to hear that 10.2.8 fixed your problem.

JBracy · 10-11-2003, 10:07 AM

I saw in another thread that your looking for testers. I'll be happy to test the new version for you if you'd like.

Jason

JimO'Connor · 10-12-2003, 03:48 PM

People volunteering to test need to leave feedback at Order N Dev -- please leave your e-mail address because html forms don't have caller id and I have no way of knowing who left the message consisting of "I'll test for you" and no e-mail address. :^)

Thanks.

graphxjoe · 10-14-2003, 03:06 PM

I'm running MA2 on a G5 Dual 2Ghz with 2.5GB RAM, Radeon 9600 and 20" Cinema Display with 10.2.8. So far, it looks beautiful! No problems at all.

10-04-2003, 11:39 PM	#1
Unregistered Guest Posts: n/a	MA 2.0 Freezes G5 1.8 with 23" HD LCD I just bought MA 2.0 and installed it on my G5. After configuring MA in the System Prefs I clicked on "Test" and my computer froze and my LCD blanked out to a blue screen. Using a hot corner to activate MA gives my the MA screen with no movement and then it blanked out to a blue screen (computer froze also). Any ideas???? Karen

10-05-2003, 03:12 PM	#3
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Hi, My 2x2Gig G5 with a 22" Cinema Display had a freeze not attributable to MA similar to what you described but has otherwise had no problem. Are you running 10.2.7 or 10.2.8? Did the problem recur? Jim O'Connor Order N Development

10-06-2003, 10:10 PM	#5
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Which video card do you have? Apple runs MA in its compatibility labs and tells us when they encounter problems. So far only the minor one which has caused the Panther update. I'm not familiar with Mighty Mouse. The only thing which can cause a lock up like you are describing is a problem at the driver level. Does the application work okay for you? Jim O'Connor Order N Development

10-09-2003, 11:16 AM	#6
JBracy Registered Join Date: Oct 2003 Location: Chantilly, VA Posts: 3	17" PowerBook I was also having problems on my new 17" 1.33Ghz PowerBook. the 2 issues that I have are: 1) With 10.2.7 after about 5 minutes the screen-saver would freeze and I would have to do a hard reset. 10.2.8 seems to have fixed this. 2) With 10.3 (build 7b85) the bubble column is just a white strip.

10-10-2003, 10:25 PM	#7
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	The white bubble stream is a known problem and is fixed in the MA 2.0.6 (1.1.6 for MAT) release I'm trying to get tested. Freeze issues are Apple's problem (drivers) and I'm glad to hear that 10.2.8 fixed your problem. Jim O'Connor Order N Development

10-05-2003, 09:48 AM	#2
Michael Babin Mac Development Join Date: Jul 2002 Location: Rowlett, Texas Posts: 199	How did the preview look/act in the System Preferences when you were configuring MA? Have you tried the application to see if you get better/different results (running in a window and then full-screen)? Is your system the base Mac OS X system that came with your G5 (10.2.7?) or have you installed/added extras (like haxies, kernel extensions, drivers, etc)? One of our developers has a G5 (a dual 2 GHz model) with a Cinema Display (22in? not sure, the original large model) and hasn't had any problems running MA 2. I'm surprised and concerned that you are having such problems. We'll do our best to work with you on identifying and solving the problem.

10-05-2003, 09:56 PM	#4
Unregistered Guest Posts: n/a	Thanks for the replies. I am using 10.2.7 and have 2.5gigs of RAM. The only other thing I have installed is Unsanity's "Mighty Mouse" I just removed it and the same thing occurred again. ????

10-11-2003, 10:07 AM	#8
JBracy Registered Join Date: Oct 2003 Location: Chantilly, VA Posts: 3	I saw in another thread that your looking for testers. I'll be happy to test the new version for you if you'd like. Jason

10-12-2003, 03:48 PM	#9
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	People volunteering to test need to leave feedback at Order N Dev -- please leave your e-mail address because html forms don't have caller id and I have no way of knowing who left the message consisting of "I'll test for you" and no e-mail address. :^) Thanks. Jim O'Connor Order N Development

10-14-2003, 03:06 PM	#10
graphxjoe Registered Join Date: Oct 2003 Location: Sewell, NJ Posts: 1	I'm running MA2 on a G5 Dual 2Ghz with 2.5GB RAM, Radeon 9600 and 20" Cinema Display with 10.2.8. So far, it looks beautiful! No problems at all.