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Old 09-28-2004, 09:08 AM   #1
Rob
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cant get prolific to return email.

hopefully someone will see this and get back to me.

I sent two emails (one last week, one the week before) to Sales@SereneScreen.com(last week) and serene.sales@prolific.com (two weeks ago) trying to get some pricing on the corporate branded version of the screen saver.

I had shown the head guy at the office MAT with our logo in the crystal and he liked it (of course). I cant seem to get a reply. The head honcho is going to be in the office at the end of the week and I am certain he will be interested in this, so I would love to have the pricing worked out before hand.


Thanks in advance

Rob
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Old 09-28-2004, 10:15 AM   #2
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Prolific had a technical problem with their mail server which made it impossible to retrieve mail for a few days. It's fixed, but they are wading through a backlog of several thousand customer-service messages.
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Old 09-28-2004, 02:03 PM   #3
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Angry

thanks for the reply.. i will give it more time then.
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Old 09-29-2004, 09:38 PM   #4
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Does that apply to the lifeglobe web site to? I haven't received a response either.
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Old 09-30-2004, 01:22 AM   #5
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Yes, all Prolific email.
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Old 10-26-2004, 01:26 PM   #6
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still havent heard back from anyone. i dont want to compound their problem by sending another email but one would think , i would have gotten a response by now.
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Old 10-27-2004, 11:09 AM   #7
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PM the message to me and I'll se that Prolific gets it. It's possible that the original was lost whan they had their mail troubles.
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Old 10-29-2004, 01:26 PM   #8
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Thanks Jim,

pm sent..


rob
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Old 10-29-2004, 10:13 PM   #9
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...and forwarded.
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Old 11-15-2004, 11:54 AM   #10
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still havent heard back from anyone. very frustrating.
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Old 11-15-2004, 10:07 PM   #11
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You're kidding! I'll go rattle their cage again.
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Old 11-23-2004, 03:15 PM   #12
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finally got an email. thanks

hopefully the big wigs here at work will go for it.
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