Home Register Arcade Gallery Chatroom Members Search Today's Posts Mark Forums Read Log In
Go Back   Inside: SereneScreen Fan Forum > SereneScreen Products > Marine Aquarium 3 for Windows
Notices

Reply
 
Thread Tools
Old 02-02-2009, 07:54 PM   #21
snorkler
Registered
 
snorkler's Avatar
 
Join Date: Nov 2001

Location: Massachusetts
Posts: 59
Purchased the "upgrade" Monday. No problems, only took a minute!
snorkler is offline   Reply With Quote
Old 02-03-2009, 07:59 AM   #22
CheriePie
Registered
 
CheriePie's Avatar
 
Join Date: Jan 2009

Location: SF Bay Area, CA, USA
Posts: 24
I still haven't heard back from Support. How long should it generally take for me to hear back? If I haven't heard anything in 2 days, should I try sending something via email?
CheriePie is offline   Reply With Quote
Old 02-03-2009, 08:24 AM   #23
bullfrog
Registered
 
Join Date: Dec 2002

Location: Montgomery, NY
Posts: 10
Updated fine.........Bring on the clams
bullfrog is offline   Reply With Quote
Old 02-03-2009, 10:09 AM   #24
Jim Sachs
Developer
 
Jim Sachs's Avatar
 
Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,768
CheriePie - send me a private message with your information, and I'll pass it along to Prolific.
Jim Sachs
Creator of SereneScreen Aquarium
Jim Sachs is offline   Reply With Quote
Old 02-04-2009, 07:33 AM   #25
CheriePie
Registered
 
CheriePie's Avatar
 
Join Date: Jan 2009

Location: SF Bay Area, CA, USA
Posts: 24
Originally posted by Jim Sachs:
CheriePie - send me a private message with your information, and I'll pass it along to Prolific.  
Done. Thanks Jim!
CheriePie is offline   Reply With Quote
Old 02-06-2009, 03:40 PM   #26
Nicki
Sugar Plum Fairy
 
Nicki's Avatar
 
Join Date: Dec 2008

Location: Toronto
Posts: 1,267
Although I already purchased my keycode last week , I was having a poke about the prolific website ( to check on something posted in another thread ) , and when I clicked on the buy link for MA3 , my antivirus popped up a warning

Avast On-Access Scanner Message

Network Shield: Blocked access to mailicous site www.downloads-portal.com/awards/clean_33514.jpg .

Is this a false positive or an actual problem ? My Avast! is fully up to date .
Run you clever boy. And remember...
Nicki is offline   Reply With Quote
Old 02-06-2009, 05:10 PM   #27
Jim Sachs
Developer
 
Jim Sachs's Avatar
 
Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,768
What exact page were you looking at when that popped up?
Jim Sachs
Creator of SereneScreen Aquarium
Jim Sachs is offline   Reply With Quote
Old 02-06-2009, 05:43 PM   #28
Nicki
Sugar Plum Fairy
 
Nicki's Avatar
 
Join Date: Dec 2008

Location: Toronto
Posts: 1,267
It was this page .

http://www.serenescreen.com/product/...p?ref=prolific

This time it popped up as soon as I opened the page . Avast disables the buy now link as well . I've checked it several times incase it was a fluke but would appreciate if someone else with Avast , or any other AV could confirm .
Run you clever boy. And remember...
Nicki is offline   Reply With Quote
Old 02-06-2009, 05:57 PM   #29
cjmaddy
Registered
 
cjmaddy's Avatar
 
Join Date: Nov 2001

Location: Lancashire, UK
Posts: 7,854
I used to use Avast but changed over to AVG, so I'm sorry I can't help with the pop-up warning. - AVG has no effect on that page, but I can confirm that the Buy Now link is disabled. - It shows an, 'Error on page' in the Status bar, when 'Buy Now' is clicked.
cjmaddy is offline   Reply With Quote
Old 02-06-2009, 06:34 PM   #30
Rick Simon
Registered
 
Rick Simon's Avatar
 
Join Date: Nov 2008
3 Highscores

Location: Michigan
Posts: 93
Originally posted by cjmaddy:
I used to use Avast but changed over to AVG, so I'm sorry I can't help with the pop-up warning. - AVG has no effect on that page, but I can confirm that the Buy Now link is disabled. - It shows an, 'Error on page' in the Status bar, when 'Buy Now' is clicked.  
It's not really disabled per se. For whatever reason, there are two links on that page to "Buy Now" which try to use an odd method of redirecting to:


http://www.serenescreen.com/product/...t.php?mode=add


Instead of a regular link, they are trying to use javascript to activate a form submission to do the redirection. Very odd indeed.
Rick Simon is offline   Reply With Quote
Old 02-06-2009, 07:11 PM   #31
cjmaddy
Registered
 
cjmaddy's Avatar
 
Join Date: Nov 2001

Location: Lancashire, UK
Posts: 7,854
But does it work?

I was using the same word that Nicki used, ie: disabled. (Albeit in a different tense). - In my book that means it doesn't work. - The Buy Now! link on that particular page, does not work! (And states, 'Error on page' in the status bar). - Therefore, I consider it not unreasonable for us to say that the link is disabled! ... What's wrong with that?
cjmaddy is offline   Reply With Quote
Old 02-06-2009, 07:25 PM   #32
Nicki
Sugar Plum Fairy
 
Nicki's Avatar
 
Join Date: Dec 2008

Location: Toronto
Posts: 1,267
I assumed it was because of Avast , my bad . They do say that you should never assume , and in this case maybe they were right .
Run you clever boy. And remember...
Nicki is offline   Reply With Quote
Old 02-06-2009, 09:02 PM   #33
Jim Sachs
Developer
 
Jim Sachs's Avatar
 
Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,768
Forwarded to Prolific.
Jim Sachs
Creator of SereneScreen Aquarium
Jim Sachs is offline   Reply With Quote
Old 02-07-2009, 10:10 AM   #34
Ralph
Retired
 
Ralph's Avatar
 
Join Date: Jan 2002
1 Highscore

Location: Edmonton Alberta Ca
Posts: 2,435
They (Prolific) might want to fix the installation instructions as well.. They currently install version 1.1.2.. the screen shots and menu choices have changed a bit
Ralph is offline   Reply With Quote
Old 02-07-2009, 10:27 AM   #35
Jim Sachs
Developer
 
Jim Sachs's Avatar
 
Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,768
In the Installer? Where are you seeing that?
Jim Sachs
Creator of SereneScreen Aquarium
Jim Sachs is offline   Reply With Quote
Old 02-07-2009, 12:36 PM   #36
Dale
Banned
 
Join Date: Jun 2005

Location: Western Missouri
Posts: 960
Originally posted by Jim Sachs:
In the Installer? Where are you seeing that?  
I believe there are various places. One place is the FAQ:

http://www.serenescreen.com/support/...p?productid=64

...where part of it says:

"# Delete any old versions of Marine Aquarium on your system to avoid conflicts.

# Download the newest release of Marine Aquarium 3.0 from HERE"
================

Another place is http://www.serenescreen.com/product/...structions.php

There are a lot of other places where there are (insert PC term of the day), and "somebody" (not Jim) should probably take a look at the whole situation.
Dale is offline   Reply With Quote
Old 02-07-2009, 01:18 PM   #37
Jim Sachs
Developer
 
Jim Sachs's Avatar
 
Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,768
I still don't see it in that first link, but I do in the second. It's in a picture instead of text, so it will be harder to replace. Will forward.
Jim Sachs
Creator of SereneScreen Aquarium
Jim Sachs is offline   Reply With Quote
Old 02-07-2009, 02:03 PM   #38
Dale
Banned
 
Join Date: Jun 2005

Location: Western Missouri
Posts: 960
Originally posted by Jim Sachs:
I still don't see it in that first link, but I do in the second. It's in a picture instead of text, so it will be harder to replace. Will forward.  
There are several places in the FAQ that are incorrect, incomplete, or obsolete.

The one I had in mind was a long ways down in the FAQ I referenced - for instance, at:

http://www.serenescreen.com/support/...=64#faq10_1686

...where it says: "Delete any old versions of Marine Aquarium on your system to avoid conflicts."

...which we have been told is unnecessary (and perhaps counterproductive). And if it's really necessary, it should say "uninstall" rather than "delete".

Another example, as I recall, is the instructions for making MA3 the default screensaver in Vista.

Perhaps other folks have time to find and detail all of the problems in the FAQ and other places.
Dale is offline   Reply With Quote
Old 02-07-2009, 07:30 PM   #39
Ralph
Retired
 
Ralph's Avatar
 
Join Date: Jan 2002
1 Highscore

Location: Edmonton Alberta Ca
Posts: 2,435
Originally posted by Jim Sachs:
In the Installer? Where are you seeing that?  
this has probably been hammered out by now.. but
http://www.serenescreen.com/product/...p?ref=prolific where the link to "Installation Instructions" http://www.serenescreen.com/product/...structions.php
give this screen capture... a bit of nostalgia here
This is also where the "buy now" link is dead
Attached Images
File Type: jpg old instructions.JPG (146.6 KB, 18 views)
Ralph is offline   Reply With Quote
Old 02-07-2009, 09:14 PM   #40
Jim Sachs
Developer
 
Jim Sachs's Avatar
 
Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,768
Thanks, Ralph.
Jim Sachs
Creator of SereneScreen Aquarium
Jim Sachs is offline   Reply With Quote
Reply
Go Back   Inside: SereneScreen Fan Forum > SereneScreen Products > Marine Aquarium 3 for Windows



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


All times are GMT -6. The time now is 09:30 AM.


Powered by vBulletin®
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.