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Old 03-10-2009, 07:12 PM   #1
EdPerkins
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Unhappy Lifeglobe Gone missing? Upgrade issues.

Hi,

Has Lifeglobe gone missing? I am unable to reach the website. Here is the reason I need to connect them:

On 03/08/2009, I was on Prolific's website to buy MA3 and I decided to upgrade my Goldfish Aquarium Version 1 (Download Version) to Version 2. The description of the upgrade was "Special upgrade price for version 1.0 owners. You need to insert the Version 1.0 CD or Keycode to verify ownership." So I purchased the upgrade and downloaded the linked file and installed it but I am unable to upgrade. The program wants a the CD Version in the drive and does not allow me it use my Version 1 key.

Does anyone know of a work-around for this issue?

Back to the website connection issue:
It seems that when I traceroute to lifeglobe it is bouncing back and forth between IP
205.134.230.134 and 205.134.230.133 while attempting to get to 205.134.235.136.
I guess they have some IP routing issues or they are no longer hosting a website.

Any ideas? Thank you for your time!

Tracing route to www.lifeglobe.com [205.134.235.136]
over a maximum of 30 hops: ...
9 61 ms 61 ms 62 ms ae-13-69.car3.LosAngeles1.Level3.net [4.68.20.5]
10 62 ms 62 ms 62 ms ge6-22-car3-lax-corporatecolo.com [4.78.192.2]
11 62 ms 62 ms 62 ms core1-gi-5-3.lax03.corpcolo.net [66.117.1.129]
12 62 ms 62 ms 62 ms 205.134.230.134
13 62 ms 62 ms 61 ms 205.134.230.133
14 62 ms 62 ms 62 ms 205.134.230.134
15 65 ms 62 ms 63 ms 205.134.230.133
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Old 03-10-2009, 10:09 PM   #2
Jim Sachs
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Yeah, looks like it's down. I'll give Eric a nudge.
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Old 03-11-2009, 09:32 PM   #3
EdPerkins
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Jim, Thank you for that nudge.

The website is back up and running and I sent off a tech ticket. Hopefully they can help me out. -Ed
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Old 03-11-2009, 09:35 PM   #4
Jim Sachs
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Jim Rathbun spent hours diagnosing the problem this morning. He finally got it figured out.
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Old 03-12-2009, 09:12 PM   #5
EdPerkins
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Happy Days!

The upgrade issue has been resolved. It seems that you need the "Goldfish Aquarium 2.0 - Windows Upgrade DL" keycode to make the magic happen.

Josh at Prolific's Customer Support kindly issued me the correct keycode.

Thanks again to everyone who helped me get this resolved! -Ed
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Old 03-12-2009, 10:00 PM   #6
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Glad to hear it, Ed.
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Old 03-13-2009, 12:43 AM   #7
Falz
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It's a shame this is discontinued, but it's still a nice aquarium as it stands.
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Old 03-13-2009, 12:55 AM   #8
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What makes you think Goldfish is discontinued? It's alive and well. You can go directly to Eric's site here: http://e-goldfish.com/
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Old 03-13-2009, 04:26 AM   #9
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I think by discontinued he means no longer improving it.
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Old 03-13-2009, 10:32 AM   #10
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If enough people showed interest, I'm sure Eric would add to it. It's his favorite thing to work on.
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