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Old 05-23-2009, 02:51 PM   #1
hothpicas
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Can't enter license key

When I enter my license key in the preferences dialogue, the
OK button doesn't activate. MA2.6 worked great when I first bought it, then one day it just stopped working. I read the FAQ and followed those steps, with no luck. I just formatted my drive and reinstalled, then updated to 10.5.7. I installed MA2.6.1, pasted my license key from the email into the preferences, but the OK button still doesn't activate. Any thoughts?
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Old 05-31-2009, 07:53 AM   #2
henemly
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Invalid key?
http://www.coltrain.byethost8.com
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Old 05-31-2009, 11:53 AM   #3
hothpicas
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It's not an invalid key. It worked when I first bought MA2.6, then one day it just stopped working. The support people confirmed that it is a valid key that works for them.
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Old 05-31-2009, 02:54 PM   #4
De Bobo Mon
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Originally posted by hothpicas:
It's not an invalid key. It worked when I first bought MA2.6, then one day it just stopped working. The support people confirmed that it is a valid key that works for them.  
For what it's worth. I have occasionally encountered an issue with cutting and pasting license keys, where typing it in works... I assume that on those occasions there is information being copied on the cut that is not viewable and causes the key to be corrupt.

Just a thought.
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Old 05-31-2009, 02:56 PM   #5
Jim Sachs
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Send me a Private Message with the Key and all your other info, and I'll check it out.
Jim Sachs
Creator of SereneScreen Aquarium
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Old 09-08-2009, 11:41 PM   #6
JimO'Connor
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There is something strange going on here. I'm writing with hothpicas to figure out why his machine is so special.
Jim O'Connor
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Old 09-17-2009, 05:39 PM   #7
JimO'Connor
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This problem showed up once or twice a year and there is a fix coded into MA 3 for it, thanks to the help debugging by hothpicas.
Jim O'Connor
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