Prolific's Database - BAD KEYCODES!

Dave Snotear · 02-20-2002, 10:24 PM

Just tried to get my new keycode from Prolific and they don't have me in their database.What do you suggest I do now?Ive had a registered Deluxe Keycode since late 2000.Any help would be appreciated.Thanks.

Jim Clarke
jclarke@cityscope.net

Jim Sachs · 02-20-2002, 10:50 PM

Contact service@serenscreen.com, but please wait a bit before doing so. They will look up your records, but right now they are outnumbered 70,000 to 3.

feldon34 · 02-20-2002, 10:53 PM

Please send an e-mail to Service@serenescreen.com with:

Full name
E-mail you used to purchase the Aquarium
old serial number

If you can find your old e-mail from Jim about purchasing, just forward that to Service@serenescreen.com.

Looks like Prolific used a buggy key generator instead of the one they used for the Japanese rollout.

feldon34 · 02-20-2002, 10:56 PM

</center>

Version 1.1 of the Aquarium has been released... BUT, at least 10% of the keycodes Prolific generated this afternoon generating turned out to be BAD!

If your keycode won't work, please retry the Upgrade steps at SereneScreen.com AFTER MIDNIGHT Pacific time.

If the database does not recognize your e-mail address, please send an e-mail to <A href="mailto:Service@serenescreen.com">Service@ser enescreen.com</a> with:

Your Full Name as it was written when you purchased the Aquarium
Your E-mail Address you used to purchase the Aquarium
Your Old Keycode you used with versions 996-99L of the Aquarium.

If you have the registration e-mail you got when you purchased the Aquarium, forward it to Service@serenescreen.com.

pipbal · 02-21-2002, 01:58 AM

Hi ,
i was one of the first buyers for the aquarium screensaver , i have sent more than one mail to service@serenescreen.com telling them that im NOT in the database (mail dd 19/01/02).

Also i started a thread a few days ago here on the forum ......but now the new version is out and me NO NEW VERSION !!

Please help me IM WAISTING AWAY ( hihihih )

Dirk Cleiren
Belgium

Dave Snotear · 02-21-2002, 02:34 AM

I started this thread so feel obliged to post that Prolific has already received my info and has sent me a perfectly good keycode.Thanks Prolific and thanks Jim and Morgan.The Lionfish is beautiful.Also the new look of the background is very pleasing to the eye.Great job.It has been well worth the wait.

Jim Sachs · 02-21-2002, 02:37 AM

Thanks, Dave.

STEVEPOON · 02-21-2002, 03:05 AM

I rec'd a letter with subject "Subject: VALID KEYCODE"

but the keycode is blank without a word or number and the letter look like not yet complete.

From: Registration@SereneScreen.com [mailto:Registration@SereneScreen.com]
Sent: Thursday, February 21, 2002 4:14 PM
To: ***********************
Subject: VALID KEYCODE

Keycode:

This is your Registration Keycode for the SereneScreen Aquarium. Thank you for your purchase.

To Complete the Registration, please follow these instructions:

1. Launch the SereneScreen Aquarium by double-clicking on the program icon.
2. Press the spacebar to open the Register dialog box.
3. Type your Key Code into the registration box.
4. Press the ENTER button to complete the registration.
5. Once competed, 'DELUXE REGISTRATION OK' will appear in the text box.
6. Press the Exit button and enjoy your new virtual saltwater aquarium.

Should you have any technical difficulties, please refer to the support section of

Jim Sachs · 02-21-2002, 03:07 AM

Already covered, see above.

feldon34 · 02-21-2002, 03:49 AM

Stevepoon,

You tried to get a keycode while the database was rebuilding.

Not saying it's your fault. Prolific could have pulled that section of the website until it was done.

The rebuild is done now, so you should be able to get a good keycode.

STEVEPOON · 02-21-2002, 04:35 AM

Thanks I got it.

feldon34 · 02-21-2002, 12:12 PM

Why are people sending more than one e-mail?

That's not going to increase your chances of getting a reply at light speed.

harleyguy · 02-21-2002, 12:51 PM

I purchased this program sept 2000, sent an E-mail to service about 7am this morning about getting a new key. I have the E-mail that I was sent when I purchased it and still doesn't work on the web site. How long should I wait before checking into it again. I know you have alot of requests. Great program.Thanks.

Tiny Turtle · 02-21-2002, 01:00 PM

I think I would send another e-mail if I didn't get a reply (after x days/hours/minutes/whatever) and perhaps began suspecting it got lost on the way...

/Tiny E-mail

richard32 · 02-21-2002, 01:08 PM

I emailed for the new update on the site where it says enter your email for keycode then i got the email but it says keycode then nothing no code number help

feldon34 · 02-21-2002, 01:23 PM

If you tried to get a keycode 14-10 hours ago, the keycodes were erased from the database and being rebuilt. This is because 10% of the keycodes were bad!

Please request the keycode again normally through my website https://www.feldoncentral.com/Sachs/

feldon34 · 02-21-2002, 01:25 PM

You should be getting a response in the next few hours I hope. Remember Prolific were up til 3am working on this (I was up til 5:30am) and so they just got to the office a few minutes ago.

roderizator · 02-21-2002, 02:30 PM

Hello;

Some hours ago, I have to buy the SereneScreen 1.1 and then I received a mail giving me:
my Approval Code: xxxxxxxxx
Order ID: DELUXE: xxxxxxxxx

So I have to try to bring in code but, software says to me that the password is bad.

I am going to receive the keycode who can help me?

I have to click the link and then I have telecharger this version:
http://www.fish-byte.com/order/index.asp

CLICK HERE TO DOWNLOAD CURRENT VERSION.

But on the mail which I received having to buy software, there was not of keycode.
I need help!!!!!!!!

Sorry but I don't speak english cause I'm French.

Thank you in advance.

feldon34 · 02-21-2002, 02:37 PM

Forward that e-mail to Service@serenescreen.com.

multivitamin · 02-21-2002, 03:01 PM

I just sent ONE mail, but after abaout 20 hours there is still no response! Are there that many problems?

And another thing! I submitted to both notifications services (that on serenescreen.con and yours too feldon) But I didn't recieve a notification that version 1.1 is out. Then I checked the Forum and saw that it is out already. So I tried my email address - nothing!

I must say that I can't understand the ones that are sending tons of mails to prolific! I think it will just slow down the progress! And I suppose It did!

Hey come on - the guys at prolific worked their a*** off just to finish this thing! They are tired and I can understand that they are not up to their normal level!

And I think everybody will get the new version if he really purchased it!

I am still curious to see the lionfish, but patience is a gift that is for gods sake with me

And so I want to thank Mr. Sachs another time for this beautiful screensaver!!!

MULTIVITAMIN

02-20-2002, 10:24 PM	#1
Dave Snotear Registered Join Date: Jan 2001 Location: Pasadena,Texas Posts: 20	Prolific's Database - BAD KEYCODES!! Just tried to get my new keycode from Prolific and they don't have me in their database.What do you suggest I do now?Ive had a registered Deluxe Keycode since late 2000.Any help would be appreciated.Thanks. Jim Clarke jclarke@cityscope.net Last edited by feldon34; 02-20-2002 at 11:49 PM.

02-20-2002, 10:50 PM	#2
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	Contact service@serenscreen.com, but please wait a bit before doing so. They will look up your records, but right now they are outnumbered 70,000 to 3. Jim Sachs Creator of SereneScreen Aquarium

02-20-2002, 10:53 PM	#3
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	Please send an e-mail to Service@serenescreen.com with: Full name E-mail you used to purchase the Aquarium old serial number If you can find your old e-mail from Jim about purchasing, just forward that to Service@serenescreen.com. Looks like Prolific used a buggy key generator instead of the one they used for the Japanese rollout. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

02-20-2002, 10:56 PM	#4
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	<center></center> Version 1.1 of the Aquarium has been released... BUT, at least 10% of the keycodes Prolific generated this afternoon generating turned out to be BAD! If your keycode won't work, please retry the Upgrade steps at SereneScreen.com AFTER MIDNIGHT Pacific time. If the database does not recognize your e-mail address, please send an e-mail to <A href="mailto:Service@serenescreen.com">Service@ser enescreen.com</a> with: Your Full Name as it was written when you purchased the Aquarium Your E-mail Address you used to purchase the Aquarium Your Old Keycode you used with versions 996-99L of the Aquarium. If you have the registration e-mail you got when you purchased the Aquarium, forward it to Service@serenescreen.com. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman Last edited by feldon34; 02-21-2002 at 12:04 AM.

02-21-2002, 01:58 AM	#5
pipbal Registered Join Date: Jan 2002 Location: Belgium Posts: 25	IM NOT IN THE DATABASE Hi , i was one of the first buyers for the aquarium screensaver , i have sent more than one mail to service@serenescreen.com telling them that im NOT in the database (mail dd 19/01/02). Also i started a thread a few days ago here on the forum ......but now the new version is out and me NO NEW VERSION !! Please help me IM WAISTING AWAY ( hihihih ) Dirk Cleiren Belgium Better 2 burn out then 2 fade away

02-21-2002, 02:34 AM	#6
Dave Snotear Registered Join Date: Jan 2001 Location: Pasadena,Texas Posts: 20	Quick response I started this thread so feel obliged to post that Prolific has already received my info and has sent me a perfectly good keycode.Thanks Prolific and thanks Jim and Morgan.The Lionfish is beautiful.Also the new look of the background is very pleasing to the eye.Great job.It has been well worth the wait.

02-21-2002, 02:37 AM	#7
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	Thanks, Dave. Jim Sachs Creator of SereneScreen Aquarium

02-21-2002, 03:05 AM	#8
STEVEPOON Registered Join Date: Jan 2002 Location: Hong Kong Posts: 41	Incomplete VALID KEYCODE letter I rec'd a letter with subject "Subject: VALID KEYCODE" but the keycode is blank without a word or number and the letter look like not yet complete. From: Registration@SereneScreen.com [mailto:Registration@SereneScreen.com] Sent: Thursday, February 21, 2002 4:14 PM To: *********************** Subject: VALID KEYCODE Keycode: This is your Registration Keycode for the SereneScreen Aquarium. Thank you for your purchase. To Complete the Registration, please follow these instructions: 1. Launch the SereneScreen Aquarium by double-clicking on the program icon. 2. Press the spacebar to open the Register dialog box. 3. Type your Key Code into the registration box. 4. Press the ENTER button to complete the registration. 5. Once competed, 'DELUXE REGISTRATION OK' will appear in the text box. 6. Press the Exit button and enjoy your new virtual saltwater aquarium. Should you have any technical difficulties, please refer to the support section of

02-21-2002, 03:07 AM	#9
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	Already covered, see above. Jim Sachs Creator of SereneScreen Aquarium

02-21-2002, 03:49 AM	#10
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	Stevepoon, You tried to get a keycode while the database was rebuilding. Not saying it's your fault. Prolific could have pulled that section of the website until it was done. The rebuild is done now, so you should be able to get a good keycode. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

02-21-2002, 04:35 AM	#11
STEVEPOON Registered Join Date: Jan 2002 Location: Hong Kong Posts: 41	Thanks I got it.

02-21-2002, 12:12 PM	#12
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	Why are people sending more than one e-mail? That's not going to increase your chances of getting a reply at light speed. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

02-21-2002, 12:51 PM	#13
harleyguy Registered Join Date: Feb 2002 Posts: 1	New Key how long to wait? I purchased this program sept 2000, sent an E-mail to service about 7am this morning about getting a new key. I have the E-mail that I was sent when I purchased it and still doesn't work on the web site. How long should I wait before checking into it again. I know you have alot of requests. Great program.Thanks.

02-21-2002, 01:00 PM	#14
Tiny Turtle is pleased Join Date: Mar 2001 Location: Stockholm, Sweden Posts: 7,365	I think I would send another e-mail if I didn't get a reply (after x days/hours/minutes/whatever) and perhaps began suspecting it got lost on the way... /Tiny E-mail

02-21-2002, 01:08 PM	#15
richard32 HALLOWEEN FAN Join Date: Nov 2001 Location: uppingham rutland England Posts: 19	email but no keycode for,update I emailed for the new update on the site where it says enter your email for keycode then i got the email but it says keycode then nothing no code number help DOOM 3 IN 2004 HALFLIFE 2 IN APRIL 2004

02-21-2002, 01:23 PM	#16
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	If you tried to get a keycode 14-10 hours ago, the keycodes were erased from the database and being rebuilt. This is because 10% of the keycodes were bad! Please request the keycode again normally through my website https://www.feldoncentral.com/Sachs/ "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

02-21-2002, 01:25 PM	#17
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	You should be getting a response in the next few hours I hope. Remember Prolific were up til 3am working on this (I was up til 5:30am) and so they just got to the office a few minutes ago. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

02-21-2002, 02:30 PM	#18
roderizator Registered Join Date: Jan 2002 Location: France, Salon de Provence Posts: 3	Where's my KeyCode ?????? Hello; Some hours ago, I have to buy the SereneScreen 1.1 and then I received a mail giving me: my Approval Code: xxxxxxxxx Order ID: DELUXE: xxxxxxxxx So I have to try to bring in code but, software says to me that the password is bad. I am going to receive the keycode who can help me? I have to click the link and then I have telecharger this version: http://www.fish-byte.com/order/index.asp CLICK HERE TO DOWNLOAD CURRENT VERSION. But on the mail which I received having to buy software, there was not of keycode. I need help!!!!!!!! Sorry but I don't speak english cause I'm French. Thank you in advance.

02-21-2002, 02:37 PM	#19
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	Forward that e-mail to Service@serenescreen.com. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

02-21-2002, 03:01 PM	#20
multivitamin Registered Join Date: Nov 2001 Location: Germany Posts: 18	I just sent ONE mail, but after abaout 20 hours there is still no response! Are there that many problems? And another thing! I submitted to both notifications services (that on serenescreen.con and yours too feldon) But I didn't recieve a notification that version 1.1 is out. Then I checked the Forum and saw that it is out already. So I tried my email address - nothing! I must say that I can't understand the ones that are sending tons of mails to prolific! I think it will just slow down the progress! And I suppose It did! Hey come on - the guys at prolific worked their a*** off just to finish this thing! They are tired and I can understand that they are not up to their normal level! And I think everybody will get the new version if he really purchased it! I am still curious to see the lionfish, but patience is a gift that is for gods sake with me And so I want to thank Mr. Sachs another time for this beautiful screensaver!!! MULTIVITAMIN www.MULTIVITAMIN-GRAPHICS.de - Und Dein Auge HAT ein Zuhause (For all the Germans here )