sound problem

tmaster9 · 03-17-2002, 11:29 PM

Hi,
I first off would like to say I am really enjoying the new screensaver, obviously friends and relatives comment on it favorably. Now my problem, I just installed a different sound card with win xp pro, a sound blaster live and now my aquarium sound is not working whatsoever, but when I try the older version(99l) it works fine? Can someone help please? I did an uninstall and re-install and still nothing except the starfish came back which was missing from 1.1. Any help would be appreciated. Thanks so much.
Best.
Troy

Jim Sachs · 03-18-2002, 02:28 AM

Re-install your sound drivers.

tmaster9 · 03-18-2002, 07:50 AM

Jim,
Thanks for the reply, I will give it a try and let you know. Thanks!
Best.
Troy

tmaster9 · 03-18-2002, 06:29 PM

Hey Jim,
I uninstalled the sound drivers under win xp and rebooted, after win xp found the drivers again I tried the aquarium and still no sound?? one other thing I noticed is that the starfish was on the screen already, I suppose that is normal., but still no sound. I also downloaded the latest drivers from creative. Maybe I have to do a complete fresh install of win xp? Thanks again for your reply, I appreciate it.
Best.
Troy

Jim Sachs · 03-19-2002, 02:05 PM

We've had about a dozen customer-service emails about soundblaster cards not producing sound with v1.1 and WinXp. In every case, installing the latest drivers fixed the problem. If this didn't work for you, then I'm out of ideas. Anybody else have any?

HMears · 03-19-2002, 05:21 PM

I too have no sound with vers 1.1 and have a soundblaster live soundcard..and using win98...I installed the latest drivers and still no sound.....

Any suggestions on how to correct this?

surfer · 03-20-2002, 12:36 PM

I don't know if this will help, but... I am also using Windows XP with a Sound Blaster Live sound card. After installing version 1.1, I lost the sound from the aquarium and all other programs too.

When I just reinstalled the sound drivers the problem was still there. But after UNINSTALLING, rebooting, and then reinstalling the drivers, the sound was again working great.

I am using the latest drivers for the Sound Blaster Live from Creative's website (update 1).

HMears · 03-20-2002, 02:18 PM

I finally found another posting in another section of serenescreen forum that solved my problem...hopefully, it will help others...

Go to control panel/add remove programs/windows setup/multimedia...unclick/uninstall the audio compression.....then reclick audio compression to re-install.......this ended up solving my problem....I now have sound with the screensaver

sonichouse · 03-20-2002, 02:26 PM

Installing the XP SB-Live drivers from Creative did improve the sound, however I still have a problem with the rendering of the bubble column.

If I run full screen on 1.1 the bubble column is static with only a few bubbles (less than 10) rising up the tank.

If I run in windowed mode and then stretch the window to full screen resolution the bubbles paint OK.

Ideas anyone ?

feldon34 · 03-20-2002, 03:18 PM

If I run full screen on 1.1 the bubble column is static with only a few bubbles (less than 10) rising up the tank.

I am starting to think that there is a bug in 1.1 regarding the bubble column.

sonichouse · 03-20-2002, 04:30 PM

If I run Full screen 640x480x32 and turn off all the fish the bubble column still does not draw correctly.

If I run in windowed mode at desktop resolution everything is fine at 1152x768x32

.

Leaving the aquarium running in windowed mode, if I switch resolution to 800x600x32 or 1024x768x32 the bubble column freezes with only a few bubbles rising.

Hope this helps ,
Steve

Jim Sachs · 03-20-2002, 04:59 PM

Don't get the impression that this is a common problem. We have heard it mentioned maybe 10 times out of a half-million downloads of v1.1.

Probably a memory problem. What card do you have?

sonichouse · 03-20-2002, 05:20 PM

Hardware spec (not new stuff I must admit) ...

------------------
System Information
------------------
Operating System: Microsoft Windows XP Professional (5.1, Build 2600) (2600.xpclient.010817-1148)
Processor: Intel Pentium II, MMX, ~400MHz
Memory: 512MB RAM
Page File: 141MB used, 1203MB available
DirectX Version: DirectX 8.1 (4.08.01.0810)

---------------
Display Devices
---------------
Card name: Matrox Millennium G200 AGP
Manufacturer: Matrox Graphics Inc.
Chip type: MGA-G200
DAC type: Integrated, 250 MHz
Display Memory: 16.0 MB
Current Mode: 1152 x 864 (32 bit) (75Hz)
Monitor: DAYTEK DT-1731D
Monitor Max Res: 1280,1024
Driver Name: G200D.dll
Driver Version: 5.12.01.1720 (English)
DDI Version: 7
Driver Attributes: Final Retail
Driver Date/Size: 11/29/2001 16:01:42, 569827 bytes
Driver Signed: Yes

-------------
Sound Devices
-------------
Description: SB Live! Wave Device
Driver Name: emu10k1f.sys
Driver Version: 5.12.01.3509 (English)

I was not experiencing the problem with 0.99L

Jim Sachs · 03-20-2002, 08:57 PM

Anybody else out there with a Millenium who can confirm that these drivers are good?

feldon34 · 03-20-2002, 09:21 PM

Going out on a limb and trusting Matrox' website...

Newest Windows XP G200 Millennium driver:
http://www.matrox.com/mga/support/dr...es/w2k_582.cfm

Recommended Windows XP G200 Millennium driver:
http://www.matrox.com/mga/support/dr...s/w2k_572a.cfm

As for the sound card, in typical Creative Labs fashion, I had to download the entire 9.2MB driver file (8MB of which is useless software that is NOT a driver but accessories!!), extract the Setup files with Winzip, and then go digging for the driver file you are using just to find out what version number the driver is. ARGH. IDIOTS!!

And of course, it turns out you're running the latest version of the drivers...
August 14, 2001
5.12.1.3509

Is there ANY excuse why they could not have put that version number on the website or in a readme file?!

Thank God I have high-speed Internet. It took 5 minutes to download the 9.2 MB file (8MB of which is unnecessary for the sound card to work). That would have taken 45 minutes to download on a 33.6k modem.

sonichouse · 03-21-2002, 03:44 AM

Thanks Feldon for your detailed research, and thank God for cable modems

I tried both drivers for the matrox G200 and neither fixed the problem.

Yellow Tang · 03-21-2002, 06:30 AM

Yes, same problem here (static bubble column):

Matrox Millennium G200 AGP
Driver Version: 5.12.01.1220

But in my case, it doesn't matter if i run the SS in full or windowed mode, the texture of the bubbles is always static (only a few bubbles moving).

I thought it was a driver problem, because my drivers are surely not the latest. (I like the SS also without the bubbles, so I have no complaints)

Yodelking · 03-21-2002, 09:42 AM

Then check the BIOS of the graphics card.
http://www.matrox.com/mga/support/dr...bios/home2.cfm

Perhaps the new BIOS will solve it.

Jim Sachs · 03-21-2002, 09:44 AM

Anyone out there with a Millenium who is NOT having this problem - which drivers are you using?

Tiny Turtle · 03-25-2002, 09:53 AM

Sorry, Jim. My 8MB G200 has the same problem (Under XP Pro). It appeared somewhere in the 1.1 betas bonanza a while back. If I can find some time, I'll check the old threads and re-install som older 1.1's to narrow down where the problem first appeared.

Tiny Bubbles

Oh, and I use the latest set of Matrox drivers (the only one's available for XP except those supplied with the OS)

03-17-2002, 11:29 PM	#1
tmaster9 Registered Join Date: Mar 2002 Location: Salt Lake City, Utah Posts: 4	sound problem Hi, I first off would like to say I am really enjoying the new screensaver, obviously friends and relatives comment on it favorably. Now my problem, I just installed a different sound card with win xp pro, a sound blaster live and now my aquarium sound is not working whatsoever, but when I try the older version(99l) it works fine? Can someone help please? I did an uninstall and re-install and still nothing except the starfish came back which was missing from 1.1. Any help would be appreciated. Thanks so much. Best. Troy

03-18-2002, 02:28 AM	#2
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	Re-install your sound drivers. Jim Sachs Creator of SereneScreen Aquarium

03-19-2002, 02:05 PM	#5
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	We've had about a dozen customer-service emails about soundblaster cards not producing sound with v1.1 and WinXp. In every case, installing the latest drivers fixed the problem. If this didn't work for you, then I'm out of ideas. Anybody else have any? Jim Sachs Creator of SereneScreen Aquarium

03-19-2002, 05:21 PM	#6
HMears Registered Join Date: Mar 2002 Location: Rowley, MA Posts: 2	No Sound - - help I too have no sound with vers 1.1 and have a soundblaster live soundcard..and using win98...I installed the latest drivers and still no sound..... Any suggestions on how to correct this?

03-20-2002, 03:18 PM	#10
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	If I run full screen on 1.1 the bubble column is static with only a few bubbles (less than 10) rising up the tank. I am starting to think that there is a bug in 1.1 regarding the bubble column. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

03-18-2002, 07:50 AM	#3
tmaster9 Registered Join Date: Mar 2002 Location: Salt Lake City, Utah Posts: 4	Jim, Thanks for the reply, I will give it a try and let you know. Thanks! Best. Troy

03-18-2002, 06:29 PM	#4
tmaster9 Registered Join Date: Mar 2002 Location: Salt Lake City, Utah Posts: 4	Hey Jim, I uninstalled the sound drivers under win xp and rebooted, after win xp found the drivers again I tried the aquarium and still no sound?? one other thing I noticed is that the starfish was on the screen already, I suppose that is normal., but still no sound. I also downloaded the latest drivers from creative. Maybe I have to do a complete fresh install of win xp? Thanks again for your reply, I appreciate it. Best. Troy

03-20-2002, 12:36 PM	#7
surfer Registered Join Date: Mar 2002 Posts: 17	I don't know if this will help, but... I am also using Windows XP with a Sound Blaster Live sound card. After installing version 1.1, I lost the sound from the aquarium and all other programs too. When I just reinstalled the sound drivers the problem was still there. But after UNINSTALLING, rebooting, and then reinstalling the drivers, the sound was again working great. I am using the latest drivers for the Sound Blaster Live from Creative's website (update 1).

03-20-2002, 02:18 PM	#8
HMears Registered Join Date: Mar 2002 Location: Rowley, MA Posts: 2	I finally found another posting in another section of serenescreen forum that solved my problem...hopefully, it will help others... Go to control panel/add remove programs/windows setup/multimedia...unclick/uninstall the audio compression.....then reclick audio compression to re-install.......this ended up solving my problem....I now have sound with the screensaver

03-20-2002, 02:26 PM	#9
sonichouse Registered Join Date: Nov 2001 Location: Birmingham UK Posts: 21	Installing the XP SB-Live drivers from Creative did improve the sound, however I still have a problem with the rendering of the bubble column. If I run full screen on 1.1 the bubble column is static with only a few bubbles (less than 10) rising up the tank. If I run in windowed mode and then stretch the window to full screen resolution the bubbles paint OK. Ideas anyone ?

03-20-2002, 04:30 PM	#11
sonichouse Registered Join Date: Nov 2001 Location: Birmingham UK Posts: 21	If I run Full screen 640x480x32 and turn off all the fish the bubble column still does not draw correctly. If I run in windowed mode at desktop resolution everything is fine at 1152x768x32 . Leaving the aquarium running in windowed mode, if I switch resolution to 800x600x32 or 1024x768x32 the bubble column freezes with only a few bubbles rising. Hope this helps , Steve

03-20-2002, 04:59 PM	#12
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	Don't get the impression that this is a common problem. We have heard it mentioned maybe 10 times out of a half-million downloads of v1.1. Probably a memory problem. What card do you have? Jim Sachs Creator of SereneScreen Aquarium Last edited by Jim Sachs; 03-20-2002 at 05:02 PM.

03-20-2002, 05:20 PM	#13
sonichouse Registered Join Date: Nov 2001 Location: Birmingham UK Posts: 21	Hardware spec (not new stuff I must admit) ... ------------------ System Information ------------------ Operating System: Microsoft Windows XP Professional (5.1, Build 2600) (2600.xpclient.010817-1148) Processor: Intel Pentium II, MMX, ~400MHz Memory: 512MB RAM Page File: 141MB used, 1203MB available DirectX Version: DirectX 8.1 (4.08.01.0810) --------------- Display Devices --------------- Card name: Matrox Millennium G200 AGP Manufacturer: Matrox Graphics Inc. Chip type: MGA-G200 DAC type: Integrated, 250 MHz Display Memory: 16.0 MB Current Mode: 1152 x 864 (32 bit) (75Hz) Monitor: DAYTEK DT-1731D Monitor Max Res: 1280,1024 Driver Name: G200D.dll Driver Version: 5.12.01.1720 (English) DDI Version: 7 Driver Attributes: Final Retail Driver Date/Size: 11/29/2001 16:01:42, 569827 bytes Driver Signed: Yes ------------- Sound Devices ------------- Description: SB Live! Wave Device Driver Name: emu10k1f.sys Driver Version: 5.12.01.3509 (English) I was not experiencing the problem with 0.99L

03-20-2002, 08:57 PM	#14
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	Anybody else out there with a Millenium who can confirm that these drivers are good? Jim Sachs Creator of SereneScreen Aquarium

03-20-2002, 09:21 PM	#15
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,938	Going out on a limb and trusting Matrox' website... Newest Windows XP G200 Millennium driver: http://www.matrox.com/mga/support/dr...es/w2k_582.cfm Recommended Windows XP G200 Millennium driver: http://www.matrox.com/mga/support/dr...s/w2k_572a.cfm As for the sound card, in typical Creative Labs fashion, I had to download the entire 9.2MB driver file (8MB of which is useless software that is NOT a driver but accessories!!), extract the Setup files with Winzip, and then go digging for the driver file you are using just to find out what version number the driver is. ARGH. IDIOTS!! And of course, it turns out you're running the latest version of the drivers... August 14, 2001 5.12.1.3509 Is there ANY excuse why they could not have put that version number on the website or in a readme file?! Thank God I have high-speed Internet. It took 5 minutes to download the 9.2 MB file (8MB of which is unnecessary for the sound card to work). That would have taken 45 minutes to download on a 33.6k modem. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman Last edited by feldon34; 03-20-2002 at 09:46 PM.

03-21-2002, 03:44 AM	#16
sonichouse Registered Join Date: Nov 2001 Location: Birmingham UK Posts: 21	Thanks Feldon for your detailed research, and thank God for cable modems I tried both drivers for the matrox G200 and neither fixed the problem.

03-21-2002, 06:30 AM	#17
Yellow Tang YT Join Date: Jan 2002 Tournaments Won: 1 Location: Germany Posts: 729	Yes, same problem here (static bubble column): Matrox Millennium G200 AGP Driver Version: 5.12.01.1220 But in my case, it doesn't matter if i run the SS in full or windowed mode, the texture of the bubbles is always static (only a few bubbles moving). I thought it was a driver problem, because my drivers are surely not the latest. (I like the SS also without the bubbles, so I have no complaints)

03-21-2002, 09:42 AM	#18
Yodelking yodeler Join Date: Mar 2002 Location: Staffanstorp, Sweden Posts: 294	Then check the BIOS of the graphics card. http://www.matrox.com/mga/support/dr...bios/home2.cfm Perhaps the new BIOS will solve it. Yodelking - För god att kolsyra!

03-21-2002, 09:44 AM	#19
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,774	Anyone out there with a Millenium who is NOT having this problem - which drivers are you using? Jim Sachs Creator of SereneScreen Aquarium

03-25-2002, 09:53 AM	#20
Tiny Turtle is pleased Join Date: Mar 2001 Location: Stockholm, Sweden Posts: 7,365	Sorry, Jim. My 8MB G200 has the same problem (Under XP Pro). It appeared somewhere in the 1.1 betas bonanza a while back. If I can find some time, I'll check the old threads and re-install som older 1.1's to narrow down where the problem first appeared. Tiny Bubbles Oh, and I use the latest set of Matrox drivers (the only one's available for XP except those supplied with the OS)