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Old 03-02-2009, 11:10 AM   #1
paulcompton
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beta with installer

i brought the latest version 3 as an upgrade, but it will not accept the v3 key, is this side of it still not working? it keeps asking me for a cd, even though i got it off the net?
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Old 03-02-2009, 12:11 PM   #2
Jim Sachs
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Sounds like you bought a CD Upgrade. Which of these choices did you click on at the SereneScreen site?
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Old 03-02-2009, 05:12 PM   #3
paulcompton
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Originally posted by Jim Sachs:
Sounds like you bought a CD Upgrade. Which of these choices did you click on at the SereneScreen site?  
I thought i went for the download upgrade, I assume though i must have clicked the wrong one? Is there a way round it, can i get a new key issued?
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Old 03-02-2009, 06:36 PM   #4
Jim Sachs
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Sure, Prolific Customer Service will get you the proper Key Code. Email Josh here:
http://www.serenescreen.com/support/tech.php
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Old 03-03-2009, 03:44 AM   #5
paulcompton
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Originally posted by Jim Sachs:
Sure, Prolific Customer Service will get you the proper Key Code. Email Josh here:
http://www.serenescreen.com/support/tech.php  
cheers Jim
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