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Old 03-28-2006, 08:21 PM   #1
mara_mini
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No bubble sound- any ideas?

Mac Mini G4, 1.5 GHz, 512MB, 80GB, 10.4.5. Installed, re-intalled both 2.06 (from the troubleshooting link at serenescree.com), deleted all prefs and copies, re-installed 2.6 a,d repeated procedure and 2.06 is currently installed. I know it is not the Mac because if I switch to desktop aquarium 3D (or any other saver with sound.)

Options are "sound on at all times", but also tried when active, switching to no osund and back.
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Old 03-28-2006, 10:36 PM   #2
feldon34
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Welcome to the forums!

One of the Mac experts will have to weigh in on this. Can you confirm that you have a recent version of QuickTime installed?
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Old 03-29-2006, 05:40 AM   #3
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Originally posted by feldon30:
Welcome to the forums!

One of the Mac experts will have to weigh in on this. Can you confirm that you have a recent version of QuickTime installed?  
Thanks!

Oh, sure. It's a brand new G4 Mac Mini with 10.4.5. Everything is the latest. Plus, 3D desktop aquarium which also has bubble sounds works fine, so I can rule out the machine as the problem. Marine Aquarium is vastly superior, but the lack of sound renders it unusable since I use the white noise as well as the saver for my toddler to sleep with.

Very frustrating.
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Old 03-30-2006, 12:35 PM   #4
JimO'Connor
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Hi Mara_mini,

I'm unsure why you don't have sound. However, I've got a slightly changed version which I may need you to give a try. Please leave me a private message here with contact information so we can figure out what is up. I'll post a summary here if it is a general problem and the results can benefit everyone.
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Old 03-30-2006, 02:18 PM   #5
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Old 03-30-2006, 02:27 PM   #6
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Tiny,

Thanks for filling that in!

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Old 03-30-2006, 02:44 PM   #7
mara_mini
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Originally posted by JimO'Connor:
Hi Mara_mini,

I'm unsure why you don't have sound. However, I've got a slightly changed version which I may need you to give a try. Please leave me a private message here with contact information so we can figure out what is up. I'll post a summary here if it is a general problem and the results can benefit everyone.  
Okay. I got your message and replied with my email. I appreciate it because I think I stumped tech support. They asked me a bunch of info and what I'd tried on Monday and haven't heard back from them.
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Old 03-30-2006, 05:32 PM   #8
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Got your e-mail. Tech support complimented you on the thoroughness of your communications with them.
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Old 04-07-2006, 07:52 AM   #9
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I sent you a debug build which should help me figure out where the problem is. The results will show up in the console.log file.
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