Mac OS 10.7 Lion

aczeisler · 07-03-2011, 02:06 AM

I am having problems with Marine Aquarium 3.0 and Mac OS 10.7 Lion. It does not seam to be able to remember the serial number no matter how many times I enter it. I have used the two codes I purchased to no avail. I originally purchased MA 3 upgrade from Nova Development back in 09 and now I just paid a extra $10.00 to get a SereneScreen code. None of the two works. Help!

JimO'Connor · 07-08-2011, 02:35 PM

Hi Alex,

You shouldn't have to buy it multiple times.

Lion hasn't released yet, though Apple's really close.

Please PM me your contact information. I'm messing around in the code for the eel, so I'll get a build to look into your problem.

engelens · 07-10-2011, 04:06 PM

Hello,

I had the same problem in Mac OSX. I solved it by deleting the .plist.
I checked the prolific website to find the right procedure, this looks like it but maybe someone can confirm.

Double Click on your Harddrive.

Double Click on the Library folder.

Use the following information:
Type “com.prolific.ScreenSaver.Aquarium2.plist” into the search text field.

In the area below the search text field, Select the buttons “Library” and “Filename” (not “This Mac” and “Contents”).
Drag each file that you find into the Trash and empty it. Empty the trash by holding down the mouse button on the trash in the dock for a few seconds until the "Empty Trash" menu pops up.

Try to unlock the program again.

Riplex · 07-29-2011, 10:00 AM

Same problem here. I bought the Full Version on CD from Arktis.de.
I installed the screensaver from the cd but the setup screen always want a serial key.

feldon34 · 07-30-2011, 03:52 AM

And did you try the suggestion from engelens above?

Riplex · 07-30-2011, 04:06 AM

Yes. I don't have one of this files on my HDD.

JimO'Connor · 07-30-2011, 12:17 PM

Please message me contact information so that I can arrange a screen share to take a look at your issue.

Riplex · 07-30-2011, 12:29 PM

Originally posted by JimO'Connor:

Please message me contact information so that I can arrange a screen share to take a look at your issue.

My Mail is "*deleted*". I run Teamviewer.

JimO'Connor · 07-30-2011, 01:29 PM

Thanks, Riplex for the help. I hadn't seen this problem on my install of Lion, so this was helpful. I'll get a build out for test, most likely today.

JimO'Connor · 07-30-2011, 08:26 PM

If you have the most recent version of MA 3 with a keycode on Lion you should be working so long as you haven't got an old file stuck on your machine from an upgrade process. If in doubt, follow the instructions to toss the com.prolific.ScreenSaver.MarineAquarim3.*.plist file which is /Library/Preferences/ and/or ~/Library/Preferences/ByHost.

Lion hides the system and user Library folders from users now, so you'll need to use Finder's Go menu to go to the ~/Library or /Library.

If there is a specific problem with the CD distribution I haven't found it yet.

Riplex · 07-31-2011, 06:47 PM

I delete the two files but it didn't help. I have the CD Version. There is no serial.What should i do now ?

JimO'Connor · 07-31-2011, 11:11 PM

Right -- I e-mailed you before I posted this general statement to look into your problem further.

JimO'Connor · 08-01-2011, 03:59 PM

Riplex appears to have found a problem with a German CD release of the product, which we're working out. If anyone finds any OTHER problems please Private Message me or post them here so I can get them resolved in the upcoming release.

Riplex · 08-11-2011, 06:54 AM

Today i get an answer from Arktis.de:

Hello,

They may need to do a FULL reinstall of Marine Aquarium. Please follow the instructions below:

1. Open the Finder, make sure that your search text field is set to “Local Disks”.

2. First type "com.prolific" into the search text field (not the quotes, just what is inside them).

3. Drag each file that you find into the Trash and empty it. Empty the trash by holding down the mouse button on the trash in the dock for a few seconds until the "Empty Trash" menu pops up.

4. Clear your search by clicking on the “X” button in the search field.

5. Type "Marine Aquarium" into the text field (not the quotes, just what is inside them).

6. Drag each file you find into the trash and empty.

Now install Marine Aquarium 3.0 as follows:

1. IMPORTANT: Before installing, be sure your anti-virus software is deactivated for the duration of the installation. Also, if your computer is a lower end machine, you may wish to set its color resolution to "thousands of colors" to improve performance (See System Preferences, in the Apple Menu).

2. Download the newest version of Marine Aquarium from:
http://prolific.s3.amazonaws.com/Mar...eAquarium3.dmg

3. When the download is finished, you will have a new file on your desktop named MarineAquarium3.0.dmg. Double-click this file.

4. When the file opens look for the Marine Aquarium 3.0.saver file (Fish w/ screen effects icon) and the Marine Aquarium 3.0 application file (Fish icon).

5. Click and drag the Marine Aquarium 3 application file to your desktop or the icon of the Applications folder provided in the .DMG.

6. Click and drag the Marine Aquarium 3 .saver file (the screen effects icon) into the icon of the Screen Savers folder provided in the .DMG.

7. Go to the Apple Menu and select System Preferences.

8. Click on the Desktop and Screen Savers icon.

9. Select Marine Aquarium 3 from the list of screen savers.

10. The first time you select Marine Aquarium, you will see the registration window. Copy and paste your keycode into the registration space to avoid any possible input errors (Some characters can be easily mixed up i.e. the letter O and zero, capitol I and the number one, etc.) and click the OK button.

11. Marine Aquarium can now be run either from the application you placed in step #5 or will come on as your screen saver.

12. Don't forget to reactivate your anti-virus software when you are finished.

Please let me know if you have any problems with this procedure.

Auden Reiter
Customer Support
Prolific Publishing, Inc.
www.Prolific.com
---------------------------------------------------------------------------------

This is very nice, but don't solved my problem. I have the CD Version and i don't have a key !.
Arktis.de has spoken with the manufacturer. But that apparently did not understand the problem.

Riplex · 08-11-2011, 01:46 PM

All come to a good end.
At last i get a serial from Prolific. Thanks.

07-03-2011, 02:06 AM	#1
aczeisler Registered Join Date: Mar 2003 Location: Las Vegas, NV Posts: 6	Mac OS 10.7 Lion I am having problems with Marine Aquarium 3.0 and Mac OS 10.7 Lion. It does not seam to be able to remember the serial number no matter how many times I enter it. I have used the two codes I purchased to no avail. I originally purchased MA 3 upgrade from Nova Development back in 09 and now I just paid a extra $10.00 to get a SereneScreen code. None of the two works. Help! - Alex

07-08-2011, 02:35 PM	#2
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Hi Alex, You shouldn't have to buy it multiple times. Lion hasn't released yet, though Apple's really close. Please PM me your contact information. I'm messing around in the code for the eel, so I'll get a build to look into your problem. Jim O'Connor Order N Development

07-10-2011, 04:06 PM	#3
engelens Registered Join Date: Nov 2008 Location: Belgium Posts: 34	Mac to remember serial Hello, I had the same problem in Mac OSX. I solved it by deleting the .plist. I checked the prolific website to find the right procedure, this looks like it but maybe someone can confirm. Double Click on your Harddrive. Double Click on the Library folder. Use the following information: Type “com.prolific.ScreenSaver.Aquarium2.plist” into the search text field. In the area below the search text field, Select the buttons “Library” and “Filename” (not “This Mac” and “Contents”). Drag each file that you find into the Trash and empty it. Empty the trash by holding down the mouse button on the trash in the dock for a few seconds until the "Empty Trash" menu pops up. Try to unlock the program again.

07-30-2011, 12:17 PM	#7
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Please message me contact information so that I can arrange a screen share to take a look at your issue. Jim O'Connor Order N Development

07-30-2011, 12:29 PM	#8
Riplex Registered Join Date: Jul 2011 Location: Germany Posts: 6	Originally posted by JimO'Connor: Please message me contact information so that I can arrange a screen share to take a look at your issue. My Mail is "deleted". I run Teamviewer. Last edited by feldon34; 08-01-2011 at 02:04 AM.

07-29-2011, 10:00 AM	#4
Riplex Registered Join Date: Jul 2011 Location: Germany Posts: 6	Same problem here. I bought the Full Version on CD from Arktis.de. I installed the screensaver from the cd but the setup screen always want a serial key.

07-30-2011, 03:52 AM	#5
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,939	And did you try the suggestion from engelens above? "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

07-30-2011, 04:06 AM	#6
Riplex Registered Join Date: Jul 2011 Location: Germany Posts: 6	Yes. I don't have one of this files on my HDD.

07-30-2011, 01:29 PM	#9
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Thanks, Riplex for the help. I hadn't seen this problem on my install of Lion, so this was helpful. I'll get a build out for test, most likely today. Jim O'Connor Order N Development

07-30-2011, 08:26 PM	#10
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	If you have the most recent version of MA 3 with a keycode on Lion you should be working so long as you haven't got an old file stuck on your machine from an upgrade process. If in doubt, follow the instructions to toss the com.prolific.ScreenSaver.MarineAquarim3..plist file which is /Library/Preferences/ and/or ~/Library/Preferences/ByHost. Lion hides the system and user Library folders from users now, so you'll need to use Finder's Go menu to go to the ~/Library or /Library. If there is a specific problem with the CD distribution I haven't found it yet. Jim O'Connor* Order N Development

07-31-2011, 06:47 PM	#11
Riplex Registered Join Date: Jul 2011 Location: Germany Posts: 6	I delete the two files but it didn't help. I have the CD Version. There is no serial.What should i do now ?

07-31-2011, 11:11 PM	#12
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Right -- I e-mailed you before I posted this general statement to look into your problem further. Jim O'Connor Order N Development

08-01-2011, 03:59 PM	#13
JimO'Connor Mac Development Join Date: Jul 2002 Location: Kenai, Alaska Posts: 678	Riplex appears to have found a problem with a German CD release of the product, which we're working out. If anyone finds any OTHER problems please Private Message me or post them here so I can get them resolved in the upcoming release. Jim O'Connor Order N Development

08-11-2011, 06:54 AM	#14
Riplex Registered Join Date: Jul 2011 Location: Germany Posts: 6	Today i get an answer from Arktis.de: Hello, They may need to do a FULL reinstall of Marine Aquarium. Please follow the instructions below: 1. Open the Finder, make sure that your search text field is set to “Local Disks”. 2. First type "com.prolific" into the search text field (not the quotes, just what is inside them). 3. Drag each file that you find into the Trash and empty it. Empty the trash by holding down the mouse button on the trash in the dock for a few seconds until the "Empty Trash" menu pops up. 4. Clear your search by clicking on the “X” button in the search field. 5. Type "Marine Aquarium" into the text field (not the quotes, just what is inside them). 6. Drag each file you find into the trash and empty. Now install Marine Aquarium 3.0 as follows: 1. IMPORTANT: Before installing, be sure your anti-virus software is deactivated for the duration of the installation. Also, if your computer is a lower end machine, you may wish to set its color resolution to "thousands of colors" to improve performance (See System Preferences, in the Apple Menu). 2. Download the newest version of Marine Aquarium from: http://prolific.s3.amazonaws.com/Mar...eAquarium3.dmg 3. When the download is finished, you will have a new file on your desktop named MarineAquarium3.0.dmg. Double-click this file. 4. When the file opens look for the Marine Aquarium 3.0.saver file (Fish w/ screen effects icon) and the Marine Aquarium 3.0 application file (Fish icon). 5. Click and drag the Marine Aquarium 3 application file to your desktop or the icon of the Applications folder provided in the .DMG. 6. Click and drag the Marine Aquarium 3 .saver file (the screen effects icon) into the icon of the Screen Savers folder provided in the .DMG. 7. Go to the Apple Menu and select System Preferences. 8. Click on the Desktop and Screen Savers icon. 9. Select Marine Aquarium 3 from the list of screen savers. 10. The first time you select Marine Aquarium, you will see the registration window. Copy and paste your keycode into the registration space to avoid any possible input errors (Some characters can be easily mixed up i.e. the letter O and zero, capitol I and the number one, etc.) and click the OK button. 11. Marine Aquarium can now be run either from the application you placed in step #5 or will come on as your screen saver. 12. Don't forget to reactivate your anti-virus software when you are finished. Please let me know if you have any problems with this procedure. Auden Reiter Customer Support Prolific Publishing, Inc. www.Prolific.com --------------------------------------------------------------------------------- This is very nice, but don't solved my problem. I have the CD Version and i don't have a key !. Arktis.de has spoken with the manufacturer. But that apparently did not understand the problem.

08-11-2011, 01:46 PM	#15
Riplex Registered Join Date: Jul 2011 Location: Germany Posts: 6	All come to a good end. At last i get a serial from Prolific. Thanks.