Bug in Purchasing MA3

RA · 01-29-2009, 11:51 AM

I tried to purchase MA3 through SereneScreen.com and after I put in my code for MA to confirm prior purchase to get the discount, I then go to Checkout where I am able to log into my account. Unfortunately, there's a bug there. After I log into my account, another checkout screen comes up and there is an additional charge for delivery (USPS) of $5.50. The charge for delivery should not be there as I am downloading only. I jumped through all the hoops several times to make sure I'm clicking the right boxes; whether I go through SereneScreen.com or Prolific.com, the result is always the same.

Jim Sachs · 01-29-2009, 12:00 PM

I'll report it to Prolific. Jim Rathbun was up all night trying to get the bugs worked out of the system.

Shipping charges shouldn't even come up, because there's no other version besides the electronic version.

RA · 01-29-2009, 12:17 PM

Thanks, Jim. I also sent an email.

BTW, been using MA3 since you started the beta. Nice work! Pat yourself on the back! MA3 gets better with every version.

feldon34 · 01-29-2009, 12:37 PM

I am very confused at this point and feeling very left in the dark.

MA3 Beta is now on SereneScreen.com including an upgrade option?

I was not aware that MA3 keycodes were now being generated.

I was not aware that MA3 had been added to SereneScreen.

I indicated in another thread that when MA3 went "live" (which I did not think we were ready for that to happen yet, as the Clock/Calendar/Logo support is not complete) that I would have a chance to overhaul the MA3 Beta forums.

Jim Sachs · 01-29-2009, 12:40 PM

Jim R is attempting to get the system "live". I was caught a bit unprepared, and I'm still scrambling around writing text about MA3, etc. I should have taken a moment to warn you, Morgan.

RA - could you PM me with the info you were using? Prolific wants to try it manually in the system.

RA · 01-29-2009, 01:29 PM

Just sent you my info, Jim.

Jim Sachs · 01-29-2009, 01:56 PM

Got it.

Schnaaps · 01-29-2009, 02:22 PM

Hello All,

I have fixed that shipping bug that RA found for us. Thank you very much. Obviously, I had a late night and missed putting in the URL for the exe on this upgrade path.

RA · 01-29-2009, 03:44 PM

Originally posted by Schnaaps:

Hello All,

I have fixed that shipping bug that RA found for us. Thank you very much. Obviously, I had a late night and missed putting in the URL for the exe on this upgrade path.

Thanks!

Does that mean I get a free key for helping with the Beta?

j/k of course!

Tried it, got my key and emails.

However, 2nd email has a bug in it (or maybe it's me?). The email link is a https download link which gives me XML text...

(It appears that it is a download page, but the page is broken.)

01-29-2009, 11:51 AM	#1
RA Registered Join Date: Mar 2003 Posts: 45	Bug in Purchasing MA3 I tried to purchase MA3 through SereneScreen.com and after I put in my code for MA to confirm prior purchase to get the discount, I then go to Checkout where I am able to log into my account. Unfortunately, there's a bug there. After I log into my account, another checkout screen comes up and there is an additional charge for delivery (USPS) of $5.50. The charge for delivery should not be there as I am downloading only. I jumped through all the hoops several times to make sure I'm clicking the right boxes; whether I go through SereneScreen.com or Prolific.com, the result is always the same.

01-29-2009, 12:00 PM	#2
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,816	I'll report it to Prolific. Jim Rathbun was up all night trying to get the bugs worked out of the system. Shipping charges shouldn't even come up, because there's no other version besides the electronic version. Jim Sachs Creator of SereneScreen Aquarium

01-29-2009, 12:37 PM	#4
feldon34 Forum Administrator Join Date: Dec 2000 Location: Rock Hill, SC Posts: 10,947	I am very confused at this point and feeling very left in the dark. MA3 Beta is now on SereneScreen.com including an upgrade option? I was not aware that MA3 keycodes were now being generated. I was not aware that MA3 had been added to SereneScreen. I indicated in another thread that when MA3 went "live" (which I did not think we were ready for that to happen yet, as the Clock/Calendar/Logo support is not complete) that I would have a chance to overhaul the MA3 Beta forums. "Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell "If voting changed anything, they'd make it illegal." - Emma Goldman

01-29-2009, 12:40 PM	#5
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,816	Jim R is attempting to get the system "live". I was caught a bit unprepared, and I'm still scrambling around writing text about MA3, etc. I should have taken a moment to warn you, Morgan. RA - could you PM me with the info you were using? Prolific wants to try it manually in the system. Jim Sachs Creator of SereneScreen Aquarium

01-29-2009, 01:56 PM	#7
Jim Sachs Developer Join Date: Dec 2000 Location: Southern Oregon Posts: 9,816	Got it. Jim Sachs Creator of SereneScreen Aquarium

01-29-2009, 12:17 PM	#3
RA Registered Join Date: Mar 2003 Posts: 45	Thanks, Jim. I also sent an email. BTW, been using MA3 since you started the beta. Nice work! Pat yourself on the back! MA3 gets better with every version.

01-29-2009, 01:29 PM	#6
RA Registered Join Date: Mar 2003 Posts: 45	Just sent you my info, Jim.

01-29-2009, 02:22 PM	#8
Schnaaps prolificus penguinus Join Date: Feb 2002 Location: Prolific Posts: 204	Hello All, I have fixed that shipping bug that RA found for us. Thank you very much. Obviously, I had a late night and missed putting in the URL for the exe on this upgrade path. "Jim, no not THAT Jim but another of the same name" JamesRathbun.com

01-29-2009, 03:44 PM	#9
RA Registered Join Date: Mar 2003 Posts: 45	Originally posted by Schnaaps: Hello All, I have fixed that shipping bug that RA found for us. Thank you very much. Obviously, I had a late night and missed putting in the URL for the exe on this upgrade path. Thanks! Does that mean I get a free key for helping with the Beta? j/k of course! Tried it, got my key and emails. However, 2nd email has a bug in it (or maybe it's me?). The email link is a https download link which gives me XML text... (It appears that it is a download page, but the page is broken.)