No matter what, if he has a XXXXXX-xxxxxx keycode, he's going to need to contact SereneScreen Tech Support. MA1, 2, and MA3 all require different keycodes than the .99 keys which only worked until, I believe, 99K.
"Journalism is printing what someone else does not want printed. Everything else is public relations." - George Orwell
"If voting changed anything, they'd make it illegal." - Emma Goldman
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