Thanks, Rosalene - it does get a bit discouraging when I'm buried under a deluge of bug reports. Intermittant bugs are the worst, because you never know if you've actually fixed them. Video driver problems are especially bad, because I'm helpless to do anything about them, but the users still expect me to. I'm an artist, not a programmer or electronic engineer, so the fact that every computer displays my creation differently is extremely frustrating to me. I doubt if Stephen Spielberg gets complaints like, "Hey Steve, your Indiana Jones movie doesn't run on our gas-powered projector here in Swaziland. What could be the trouble?"
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