|
I downloaded the trial first from SereneScreen then immediately bought the keycode by hitting the buy now button. I was sent to the proilific checkout and filled out my info. After I hit submit I checked my e-mail and recieved nothing( still haven't recieved any type of conformation). I went back to the prolific site to view my invoice and the space where the keycode should have been printed was blank. This is when I thought something was up and I started e-mailing support at proilific and at SereneScreen. It wasn't until the next morning that I got an e-mail from Auden Reiter with the keycode but this was a reply to my support complaint and not an actual conformation e-mail. The card was cancel as soon as the bank informed me of the irregular spending and all monies have been recovered but it was still a pain and time was wasted. I guess all is good for now but I still need to contact tech support with the software issues.
|