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Reply to - Jim Sachs -
<< When you use the automatic Key Code matcher, it is VITAL that you enter the EXACT name that you did when you registered. The system uses this to generate a Key Code, and if that Code matches the old key code you submit, then you will be given a new one. >>
FYI - Jim, I used the *exact* name as on my printout from the day I registered. Then for fun, I tried every conceivable combination of my name.
It looks like I was lost somewhere along the way. :-(
Paul
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