I'm suggesting that there is no need for a solution.
The type of user who will go to the trouble to learn the keyboard shortcuts can figure out that the reason the clock isn't displaying is because the crystal isn't there.
And as you probably gathered from Jim's post, I've taken up handling some of the tech support e-mails destined for serenescreen.com now. Lost keycodes, installation help, etc. So if anyone has a lost keycode problem shoot me a PM.
Thus far, I haven't seen any of the types of tech support e-mails you are suggesting we should be seeing.
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