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Old 02-01-2009, 07:52 PM   #158
markknight
Prolific Team
 
Join Date: Jul 2007

Location: Burbank, Ca
Posts: 21
Originally posted by Dale:
I believe that's a valuable suggestion, and it applies also to the FAQ on the SereneScreen site, and elsewhere.

The bottom line would be that, the easier you make it for "joe user" to find out if he/she has the right prerequisites, and THEN the easier you make it for him/her to find and install the latest version, the fewer support problems you will have.

There are lots of alternatives for "where to send them".  
I agree with both of you. The link has been updated by MS since I began work on the installer. My bad, I have not gone back to this in awhile.
In doing so now, I land on the MS Authentic Verification link when using a brand new system.
You people are our eyes and ears in many circumstances. Lets hold a vote
Leave it as is or go direct to the DL?
Direct could result in a user being turned off by MS, an issue they may try to blame on us in a distorted belief we created the issue
Mark Knight
MIS Specialist
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