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Old 02-20-2002, 09:43 PM   #28
Jim Sachs
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Join Date: Dec 2000

Location: Southern Oregon
Posts: 9,771
Just to clear up any confusion for those whose email addresses have changed or any of the other 100 things that can go wrong with the system getting your new Key Code to you --

When you use the automatic Key Code matcher, it is VITAL that you enter the EXACT name that you did when you registered. The system uses this to generate a Key Code, and if that Code matches the old key code you submit, then you will be given a new one.

For example, if I originally registered as James D. Sachs, but now I type in James Sachs, then the Key Code that is created from this name will not match the original.
Jim Sachs
Creator of SereneScreen Aquarium
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