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I appreciate the kudos. However, SereneScreen tech support did what they were supposed to do, albiet a little less quickly than normal because of the volume of e-mails they have at the moment. They have to filter out usual problems from unusual problems, which takes time and sometimes several interactions with a user. Hopefully I'm able to spot an unusual problem more quickly, but that is expected.
I'm glad you are working now, and the fix for the problem will soon be the standard download. Enjoy your fish and don't hesitate to stop by here and drop us a line.
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