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Old 10-23-2018, 05:37 PM   #6
Join Date: Oct 2018

Posts: 3
Scandy: Thanks for the reply. I've reinstalled as you suggested. Since the problem is sporadic and unpredictable, there's no way to tell whether the fix worked unless the serial number is lost again. I'll post back if it fails again, and if my increasingly porous memory allows, if it doesn't fail over a sufficiently long period.
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