Inside: SereneScreen Fan Forum - View Single Post

Socrates · 03-01-2006, 10:49 AM

Originally posted by Schnaaps:

Update:
The keycodes have been generated. To get your keycode, you can please visit our site: http://www.serenescreen.com/support/regform.php to have the server send it to you.

Our next focus is to refund people who have purchased the $9.95 update. If you purchased the $9.95 update and were eligable to receive the upgrade you will get a full refund. If you were not eligible, you will receive a $4 discount. Once the discounts have been done, you should receive and email and I will post here when the entire batch is done.

If you believe that you due a free keycode. Rules are set here:
https://www.feldoncentral.com/forums...6&postcount=53

Please contact technical support and they will search our database and issue a code to you. Please be patient. Tech support is working hard to keep up with demand and it takes time to go through everything.

OK, maybe someone can help me make sense of all this. I sent in my email address to the form listed here and these are the two products that are listed in the email I received:

Order Number
MATPC-US-[numbers and code removed]
MA2UPGPC-US-[numbers and code removed]

IS the second one there a 2.6 code? I was a .99 series purchaser way back before Prolific was involved.

Thanks.

EDIT: Just tried both keys, neither works on 2.6. DO I need to send in a support request or do I just need to wait a little longer? I'm willing to do whatever is easiest. Not in a big rush.

03-01-2006, 10:49 AM	#161
Socrates Sage Join Date: Apr 2001 Location: West Hills, CA Posts: 1,529	Originally posted by Schnaaps: Update: The keycodes have been generated. To get your keycode, you can please visit our site: http://www.serenescreen.com/support/regform.php to have the server send it to you. Our next focus is to refund people who have purchased the $9.95 update. If you purchased the $9.95 update and were eligable to receive the upgrade you will get a full refund. If you were not eligible, you will receive a $4 discount. Once the discounts have been done, you should receive and email and I will post here when the entire batch is done. If you believe that you due a free keycode. Rules are set here: https://www.feldoncentral.com/forums...6&postcount=53 Please contact technical support and they will search our database and issue a code to you. Please be patient. Tech support is working hard to keep up with demand and it takes time to go through everything. OK, maybe someone can help me make sense of all this. I sent in my email address to the form listed here and these are the two products that are listed in the email I received: Order Number MATPC-US-[numbers and code removed] MA2UPGPC-US-[numbers and code removed] IS the second one there a 2.6 code? I was a .99 series purchaser way back before Prolific was involved. Thanks. EDIT: Just tried both keys, neither works on 2.6. DO I need to send in a support request or do I just need to wait a little longer? I'm willing to do whatever is easiest. Not in a big rush. Bat rays? We don't need no stinking bat rays!