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Old 01-31-2005, 10:55 AM   #3
JimO'Connor
Mac Development
 
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Join Date: Jul 2002

Location: Kenai, Alaska
Posts: 678
Hello Kachup,

We don't have any unresolved crash problems with Marine Aquarium on the Mac, which means that a solution will be slow in coming because we have to figure out what is going on for you from scratch.

Tech support eventually escalates problems that they can't figure out to engineering (me) but first they go through all of the steps which they know to do in order to keep regular user errors from keeping me from writing new code and fixing bugs, and reducing the number of places there are for user error.

If you leave feedback at the order n dev web site with your e-mail address then we'll see if we can figure out what is going on.
Jim O'Connor
Order N Development
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