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Hello,
My name is Auden and I'm the lead tech guy here at Prolific. Sorry to hear that you are having trouble getting in touch with us. Let me see what I can to clear up the issue.
Currently, we have no way of authorizing a discount Time purchase if you have a CD. This does not mean that you are not eligible, just that we have to go through a different process. We have more detailed information that we can send you on the subject.
Since I do not have a name or email to go by, I can't tell if your email has been answered, answered and bounced, or was even received. So, to expedite your response, please send an email to our service address with the subject "ATTN AUDEN." I'll keep an eye out for it. If I don't see anything in the next few hours, I'll let you know here and we can work out another form of contact.
Thank you for your patience,
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