Inside: SereneScreen Fan Forum - View Single Post

Bartman01 · 06-02-2003, 04:40 PM

What is the normal turnaround time for contacting support via the SereneScreen.com web site form? I submitted a request on Thursday evening, and still have not heard back. I have read that sending repeated requests just slows them down and causes issues, but I have no way of knowing if my original request went through OK. At the least, I expected an automated response letting me know that the request was recieved. Since I have not heard anything, I am concered it didn't go through.

Basically, I changed ISPs and no longer have the same email address. Need to have the 2.0 key sent to a new address.

06-02-2003, 04:40 PM	#1
Bartman01 Registered Join Date: Jun 2003 Location: Houston, TX Posts: 3	Help with contacting support. What is the normal turnaround time for contacting support via the SereneScreen.com web site form? I submitted a request on Thursday evening, and still have not heard back. I have read that sending repeated requests just slows them down and causes issues, but I have no way of knowing if my original request went through OK. At the least, I expected an automated response letting me know that the request was recieved. Since I have not heard anything, I am concered it didn't go through. Basically, I changed ISPs and no longer have the same email address. Need to have the 2.0 key sent to a new address.