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Lightfeather · 02-25-2002, 04:31 PM

I know I didn't get billed more than once because I purchased my copy of serenescreen a while ago. But I got two different key codes as well.

When I went to the page the day Version 1.1 came out and got my updated key code, everything worked like a charm and I got my email with my new key code within fifteen minutes. I upgraded and was watching my fish in minutes.

I just received a new e-mail today, a slight bit different than the one I received when requesting my new key code.

This email that I received today gave me a different code than I am using right now. I haven't tried it to see if it works or not but the beginning matches the other one I have and the rest is different.

The first email (the one I requested) came from:
From: service@serenescreen.com
Subject: SereneScreen Aquarium

and contained this bit of content (minus my keycode of course.):

Recently, you requested that we email your Registration code for SereneScreen Aquarium.

Your Registration Code is: * ****-*****-*****-*****

To Complete the Registration of SereneScreen Aqurium.
1. Launch the SereneScreen Aquarium by double-clicking on the program icon.
2. Press the spacebar to open the Register dialog box.
3. Type your Key Code into the registration box.
4. Press the ENTER button to complete the registration.
5. Once competed, 'DELUXE REGISTRATION OK' will appear in the text box.
6. Press the Exit button and enjoy your new virtual saltwater aquarium.

Should you have any technical difficulties, please refer to the support section of SereneScreen.com

If you did not request that we send you your code, please let us know at service@serenescreen.com

The second email is from:
From: Service@SereneScreen.com
Subject: SereneScreen Aquarium Update Notice:

We have sent you this email because you are a Registered User of Jim Sach's SereneScreen Aquarium.

Dear Registered SereneScreen User,

It is a very exciting time for all of us here, as we have just released version 1.1 of Jim Sach's SereneScreen Aquarium! This version includes a myriad of improvements over the previous versions; the biggest is the addition of our first deluxe fish, the Lionfish.

New customers purchasing the Aquarium from now on will pay the new price of $21.95, but as our thanks to you for being an early customer, we are allowing you to upgrade to Version 1.1 AT NO COST.

All you need to do is download the latest version HERE. Once it is downloaded, put your NEW Key Code into the Register box.

You can also download the new version from www.serenescreen.com.

That's all you need to do!

Here is your NEW Key Code: *****-*****-*****-*****

If you have any problems with this process, simply email service@serenescreen.com and we will do our best to help you. In this busy time, please allow for up to 48 hours for your email to be responded to.

WARNING: Do NOT share your Key Code with anyone. It is keyed to YOUR name and account with SereneScreen and sharing your code can invalidate your account for future upgrades.

Thank you,

The SereneScreen Team

(Both keycodes were different but both contained some of the same elements in the same places.)

02-25-2002, 04:31 PM	#3
Lightfeather Occupation: Nerd Join Date: Oct 2001 Location: California Posts: 314	I know I didn't get billed more than once because I purchased my copy of serenescreen a while ago. But I got two different key codes as well. When I went to the page the day Version 1.1 came out and got my updated key code, everything worked like a charm and I got my email with my new key code within fifteen minutes. I upgraded and was watching my fish in minutes. I just received a new e-mail today, a slight bit different than the one I received when requesting my new key code. This email that I received today gave me a different code than I am using right now. I haven't tried it to see if it works or not but the beginning matches the other one I have and the rest is different. The first email (the one I requested) came from: From: service@serenescreen.com Subject: SereneScreen Aquarium and contained this bit of content (minus my keycode of course.): Recently, you requested that we email your Registration code for SereneScreen Aquarium. Your Registration Code is: * **-*-*-* To Complete the Registration of SereneScreen Aqurium. 1. Launch the SereneScreen Aquarium by double-clicking on the program icon. 2. Press the spacebar to open the Register dialog box. 3. Type your Key Code into the registration box. 4. Press the ENTER button to complete the registration. 5. Once competed, 'DELUXE REGISTRATION OK' will appear in the text box. 6. Press the Exit button and enjoy your new virtual saltwater aquarium. Should you have any technical difficulties, please refer to the support section of SereneScreen.com If you did not request that we send you your code, please let us know at service@serenescreen.com The second email is from: From: Service@SereneScreen.com Subject: SereneScreen Aquarium Update Notice: We have sent you this email because you are a Registered User of Jim Sach's SereneScreen Aquarium. Dear Registered SereneScreen User, It is a very exciting time for all of us here, as we have just released version 1.1 of Jim Sach's SereneScreen Aquarium! This version includes a myriad of improvements over the previous versions; the biggest is the addition of our first deluxe fish, the Lionfish. New customers purchasing the Aquarium from now on will pay the new price of $21.95, but as our thanks to you for being an early customer, we are allowing you to upgrade to Version 1.1 AT NO COST. All you need to do is download the latest version HERE. Once it is downloaded, put your NEW Key Code into the Register box. You can also download the new version from www.serenescreen.com. That's all you need to do! Here is your NEW Key Code: *-*-*-*** If you have any problems with this process, simply email service@serenescreen.com and we will do our best to help you. In this busy time, please allow for up to 48 hours for your email to be responded to. WARNING: Do NOT share your Key Code with anyone. It is keyed to YOUR name and account with SereneScreen and sharing your code can invalidate your account for future upgrades. Thank you, The SereneScreen Team (Both keycodes were different but both contained some of the same elements in the same places.) Experience is what you get when you don't get what you want.