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PLEASE don't email more than once. Prolific has a backlog of thousands of emails to process. If there is more than one from you, then Vic will process one, and a little while later Auden will do another having no idea that you've already been taken care of.
This is why the automatic update is setup at the website. If you purchased within the last few months, entering your email address will get you your new Key in a matter of seconds. If your email address has changed, or there is some other problem, all you need is your name and old Key Code to get a new one.
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