Yes, that's an idea - I know the general procedure but your exact description would be helpful - I guess I would turn off most everything I can to begin with and see if that stops it in the first shot, and then turn them on until the error returns....I assume I need to reboot on each trial...
Here's the Microsoft reference:
http://support.microsoft.com/kb/950093
I've found the HP article here to be readable, also.
http://h10025.www1.hp.com/ewfrf/wc/f...name=c00819747