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Xandrin,
I, too, could not get my new key by entering any of my e-mail addresses. In error, wrote a message to Prolific for help. Then I went back and tried again. On the page where you are notified that your e-mail address was not found in Prolific's records, is the following option:
If you have your BETA keycode & registration information you can get your new Key Code HERE.
Click on the "here" and enter your old keycode, your name, version (basic or deluxe) and one of your e-mail addresses. Bingo!! Immediately, I was sent my new key.
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