[Rod Stiles]

I also had difficulty with the key code upgrader.

I have my original e-mails, so I know which email address I used.
When I enter this email address, I am told that it is not in the database.

Then I tried entering my keycode and name and e-mail address
and got the following:

Microsoft OLE DB Provider for ODBC Drivers error '80040e57'
[Microsoft][ODBC SQL Server Driver][SQL Server]String or
binary data would be truncated.
/support/betaconfirm.asp, line 162

Finally, I tried using a shorter email address (not the original one)
plus my name and keycode. This time it worked.

I suspect there is some kind of problem with the length of my email address - it has 28 characters.