That feedback form could really see some improvements. I've been waiting for a year now to make any comments on it but since no changes have been made to it, I'm saying something now.
May I suggest a feedback/help form that is specific to the Aquarium? This would take about 30 minutes to produce and I would create it in PHP or using FormMail, but you are using a DLL of some kind to handle form submissions.
My form:
https://www.feldoncentral.com/Sachs/help.html (scroll down to the bottom).